Executive Director/Operations Manager

Michael Cebulski Resume: *** N Adams

Birmingham, MI 48009

EXECUTIVE SUMMARY 248-***-****

****.********@*******.***

General Manager with extensive experience building and running telecommunications operations across diverse technologies that have included high-speed data, Wireless, and Fiber Optics.

Problem Solver who was repeatedly enlisted to take on the most troubled operations and to create organizations and processes for the launch of new services/technologies.

Strategic Leader who has managed teams in Marketing, Sales, Technical Ops and Customer Care to work together to exceed deployment, revenue and cash flow goals.

PROFESSIONAL EXPERIENCE

Comcast, Southfield, MI November 2007- June 2010

Vice President Business Services Michigan Region

As VP of Business Services my responsibility is to lead the development of Comcast’s Business Services products within the region. Provide direction and oversight to the development of Region OPS, Marketing, Sales, Finance and Customer Care capabilities and ensure that the region’s sales goals and forecasts are consistent with the Division and Company’s long range strategic direction. Revenues $55 mil, gross margins 60%.

XO Communications, Inc. Livonia, MI March 1999-May 2007

Executive Vice President/ General Manager Detroit/Chicago

Responsible for the development and growth of two sales offices in Chicago and Detroit with emphasis on Sales, margins, bad debt, capital expenditures and budgeted sales goals My expertise is in the development of sales organizations either from the start or taking over failing sales organizations and developing them into profitable entities.

Realized positive cash flow within first three years of launch, three months ahead of plan.

Took over Chicago in November 2004, revamped high turnover, low sales performance into one of the top sales offices at XO. Chicago net sales were second highest at XO with 126% for 2006 and number 3in 2007 at 128%.

Ranked #1 as top Vice President/General Manager in 2005, overall sales Direct and Indirect, total billed revenue, and expenses were all above plan.

Turnover at 20% in both markets, since 2005, 30% below company goal. Maintain a high level of loyalty and advancement throughout both organizations.

Winstar Communications, Inc. Southfield, MI March 1998-March 1999

Vice President/ General Manager

Recruited to build and launch a Direct and Indirect Sales organization, Operations, and CARE organization in new market. Responsibilities included all financial, implementation, hiring and facility construction.

Excel/Telco Communications, Southfield, MI September 1997- March 1998

Area Director

Recruited to lead entrance into small business segment. Guided entry level reps through cold calling techniques, proposal development, and closing of sales, averaging 50 new accounts per month. Opened 4 offices in Midwest in six months.

MFS/World Com, Southfield, MI April 1995- September 1997

Director of Sales

Originally hired as Sales Manager, achieved Presidents Club first two years. Promoted to Director in 1997, ran Chicago/Detroit sales organizations, Responsibilities included TBR, sales quota, hiring, and training.

LCI International, Bingham Farms, MI April 1992- March 1995

Sales Manager

Responsible for $480,000 in annual sales, finished each year over 100% of quota. Earned Chairman's Club honors all three years of employment.

Duties included, recruiting, training, daily calls, appointments, day to day sales, administration and computer skills

Allnet Communications, Southfield, MI October 1990- April 1992

Sales Manager

Responsible for hiring and training a sales staff, Managed 14 quota bearing sales employees. Recognized as top Sales Manager last five months of employment

Ace Tex Corporation, Detroit, MI June 1987- October 1990

Regional Sales Manager

Originally hired as District Manager in 1987. Led all Managers in overall sales from June 1987 through June 1998. Earned Regional Sales Manager role in 1988, with responsibilities for five Michigan Branches. Developed and implemented comp plans, sales reporting tools, proposal development. Standardized scorecards, training, and sales/marketing strategies

EDUCATION: Eastern Michigan University

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