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Server

Location:
United States
Posted:
January 19, 2010

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Resume:

Margaret Steinbacher

**** ******** ******, *******, ** 32804 407-***-**** *******************@*****.***

Key Strengths

 Proficient in Microsoft Office  High level of customer service experience  Well organized & detail oriented

PROFESSIONAL EXPERIENCE

Courtyard by Marriott, West Palm Beach, FL January 2006-August 2006

Front Desk Receptionist

 Assisted guests with check-in/out process,

 Booked reservations

 Aided in the fulfillment of guest’s needs

Urban Flats, Orlando, FL July 2007- Present

Server/Special Events

 Provide high quality customer service to dining patrons

 Assist in the training of new employees

 Prepare, execute, and break down special events

 Implemented several marketing strategies to assist in customer retention

Suzanne Neve Events, Palm Beach, FL January 2009- Present

Event Assistant

 Worked with owner during all parts of the event/ wedding planning process

 Assisted Suzanne at bridal expos

 Executed wedding and event preparations on the big day

 Aided in the accomplishment of marketing tactics to develop a customer portfolio

EDUCATION AND PROFESSIONAL DEVELOPMENT

Marketing University of Central Florida Orlando, FL August 2005-December 2009

PROFESSIONAL AFFILIATIONS

Society of Marketing Professional Services

HONORS AND AWARDS

Overall Best Philanthropy of UCF 2007

 Philanthropy Chair for Alpha Xi Delta

 Organized and executed our philanthropy with the help of my chapter and the thirteen UCF fraternities to raise over $8,000.00 for the Orlando Beta Center

 Won the award for best philanthropy at UCF in 2007

UCF School of Business Capstone Case Semifinalist

 Nominated by a UCF Business school professor to represent my class in the Case Competition

 Developed a strategic business analysis for Nintendo Corporation to present to my professor and a group of judges

 1 of 90 students chosen out of a group of 1000 students to compete in the competition

UCF Dean’s List

 2005-2006

 2006-2007



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