Sr Programmer Analyst/Quality Assurance Engineer

Extensive experience and expertise making software work better for my Customers by working closely with my

Customers, Business Systems Analysts, Programmers, Analysts, Data Base Administrators, and Vendors using

structured analysis and programming techniques within current System Development Life Cycle methodology by:

- identifying and defining my Customers’ real need(s),

- gathering, analyzing and estimating requirements,

- designing alternate solutions and negotiating the best solution for all,

- ensuring my Customers can use the solution,

- heavily involving my Customers in the Quality Assurance (QA) efforts,

- implementing solutions consistently error-free, on-time and on-budget, and,

- providing service to my Customers at such a level that they are eager to “come back for more”.

COBOL 74, II, LE, OS/390 CICS Assembler IBM UtilitiesIBM Debugging tools

OS/JCL MVS TSO/ISPF SPUFI (i.e., Xpediter AbendAid FileAid)

VSAM DB2 SQL Honeywell/BULL DMIV

IBM tools (i.e., Resource Access Control Facility (RACF)

Cross System Product (CSP – source code generator) PacBase (CASE programming)

Query Management Facility & Reporting (QMF/QQF BMC Software Administrative Products for DB2

Software Configuration & Library Manager (SCLM) Object Oriented coding

Control-M scheduler (i.e., Java, Visual C#.Net, Visual Basic.Net)

VisualGen (Source Code Generator)) Change Management Systems (“Change Man”)

Computer Associates tools Gladstone Data Conversion & Data Integrity tool

(i.e., Easytrieve/EzPlus, Platinum, Panvalet, Librarian) CADENCE Project Management (PLC)

Mercury Quality Center Testing & Defect Management tool Tivoli Problem Tracking System

BACHMAN Analyst Enterprise Model Guide MS Office suite (i.e., Word, Visio, Excel, Access)

IBM mainframes (OS/390, Z/OS, ES9000, 350/360/370) AS/400 IBM Series-1

Honeywell/BULL DPS-8 mainframe IBM PCs & compatibles

Technical Support Programmer Analyst 2007 - 2009

Pacific Crest Technology, Inc., Tualatin, OR

Support the state of Missouri and the Royal Bank of Canada Insurance (RBCI) in converting their Medicaid

Management Information Systems (MMIS) files to DB2 and providing daily production support to RBCI.

Perform QA functions against all conversions and changes and review results with my Customers.

Provide training to my Customers and technical personnel, as needed.

Tools used included COBOL, OS/JCL, TSO, VSAM, DB2, IBM Utilities, ABENDAid, FileAid, Xpediter, Tracemaster,

Gladstone Data Conversion tool, Mercury Quality Center testing suite and MS Office suite (Word, Excel, Visio).

Accomplishments:

Supported the state of Missouri’s MMIS system with timely and error-free deliverables by:

- creating data conversion/integrity programs to extract/validate specific data elements for 45 DB2 tables,

- creating flowcharts of over 60 production MMIS batch job schedules, none of which existed previously, and,

- providing production support and change requests against batch/on-line applications and programs,

Supported Royal Bank of Canada Insurance (RBCI) with timely and error-free deliverables by:

- designing and completing coding requirements that could not be generated into conversion programs,

- reviewing, enhancing and running the test plan for each conversion program, and,

- recording and reporting results for each test plan.

Northwest Regional Mainframe Tester 2006

Kaiser Permanente, Lake Oswego, OR

Identify testing needs regarding change(s) being made to existing and/or new applications and programs, files and

DB2 tables, and manage these changes by reflecting them into the common test plan.

Perform QA functions against all changes/additions and record, report, and manage “defects”.

Provide and discuss test results with my Customers.

Tools used included COBOL, OS/JCL, TSO, FileAid, Mercury Quality Center testing suite and MS Office suite

(Word, Excel, Visio).

Accomplishments:

Identified batch/on-line applications, programs and interface files that needed to be tested .

Successfully identified and consolidated weekly changes to be made to the business areas into a single Document.

Designed and entered over 100 complete test script scenarios into the Mercury Quality Center testing suite.

Ran the first three (3) test scripts scenarios and recorded/reported the results.

Sr Analyst - Information Systems Specialist 7 2005 – 2006

Office of Information Services (OIS)

Office of Medical Assistance Programs (OMAP)

Oregon Dept of Human Services, Salem, OR

Support the state of Oregon by providing daily production support of batch/on-line applications, programs and

change requests regarding MMIS Vendor and Client claims.

Perform QA functions against all changes/additions and record, report, and manage “defects” thru to resolution.

Provide and discuss test results with my Customer.

Provide training to my Customers and technical personnel.

Tools used included COBOL, CICS, TSO, VSAM, DB2, FileAid, Easytrieve/EzPlus, and MS Office suite

(Word, Excel, Visio).

Accomplishments:

Developed and instituted change by gathering requirements from various sources to:

- design specific solution(s) to specific problems that were assigned to other programmers; and,

- add Patient Status Code “66” to existing processes that involved 44 “includes” (2 of which had to be changed),

57 programs (9 of which had to be changed) and 5 jobs that had to be meticulously tested.

Developed a process to identify Oregonians with active Medicaid cases whose claims should be forwarded to

TRICARE for reimbursement rather than being paid in error by the State of Oregon, completed on-time and

on-budget and saved potentially millions of Oregon taxpayer dollars.

Systems Analyst - Information Systems Specialist 7 2004 – 2005

Oregon Dept of Corrections, Salem, OR

Drivers and Motor Vehicles, Oregon Dept of Transportation, Salem, OR

Provide experience and expertise to complete back-logged production support issues.

Provide daily production support of batch/on-line applications, programs and change requests.

Perform QA functions against all changes/additions and provide and discuss test results with my Customers.

Participate in peer program and test results walk-thrus.

Provide training to my Customers and technical personnel.

Tools used included AS/400 & Z/OS systems, COBOL/LE, CICS, TSO, VSAM, DB2, IBM utilities, Panvalet, and

MS Office suite (Word, Excel).

Accomplishments:

Successfully completed more assignments than expected error-free and on-time.

Completed, error-free and on-time, many assignments involving batch/on-line applications and programs.

Participated as reviewer in many peer-reviews of code and test results - helping to ensure quality results.

Sr Programmer Analyst / Technical Specialist 1984 – 2003

Fred Meyer, Inc., Portland, OR

Provide 24/7 on-call production support of batch/on-line applications, programs and change requests.

Research, design, code, test, and implement new complex batch/on-line programs, applications and processes.

Perform QA functions against all changes/additions and provide and discuss test results with my Customers.

Provide User Manuals and training to my Customers and technical personnel.

Tools used included COBOL II, TSO, CSP, PacBase, VisualGen, Assembler, CICS, VSAM, DB2, DMIV, Xpediter,

IBM Utilities, AbendAid, FileAid, QMF/QQF, IBM ES9000 & Honeywell/BULL DPS-8 mainframes, and

MS Office suite (Word, Excel, Visio).

Accomplishments:

Designed, programmed, tested and implemented many specific and detailed processes that migrated data from one

platform/format to other platform(s)/format(s) that were error-free and on-time (i.e., Financial History Database

Extract and Bridge-back Process (BULL-to-IBM-to-BULL data migration/transfer processes), and Backup and

Recovery Processes).

Designed, programmed, tested and implemented the Store Purchase Summary Reporting, error-free and on-time. Communicated Y2K requirements and reported progress as Y2K Point Person for Finance Team.

Officer of Marines (2nd Lieutenant thru Captain) 1973 – 1984

United States Marine Corps

3 yrs duties “as assigned” (Recruit Admin. Center Officer & Series Commander, Marine Corps Recruit Depot

(MCRD), San Diego, CA, and Ops Officer & Exec Officer, LSU “F”, 3rd Marine Division, Okinawa, Japan)

4 yrs Programming Officer (Automated Services Center-3 (ASC-3), Camp Pendleton, CA & 6th Force ASC, Iwakuni,

Japan

2 yrs Computer Ops Officer (Marine Corps Finance Center, Kansas City, MO)

2 yrs ASC Officer in Charge and Information Systems Management Officer (ASC-14, MCAGCC, Twentynine Palms,

CA)

Tools used included COBOL74 & II, Assembler, myriad file formats, IBM utilities, IBM Series-1, IBM 360/370

mainframes.

Accomplishments:

Coordinated efforts and research to escalate the need to Headquarters, Marine Corps, that the personnel records

needed to be modified to reflect the individual Marine’s dental condition, which is key to each Marine’s

deployment readiness.

Negotiated change from rotating-shifts to permanent-shifts for Federal Civil Service personnel.

Participated in a review of vendor proposals in development of a 200+ workstation office LAN network.

Lead/supervised and appraised 30 Marines and Civil Service employees in the operations of a remote data

processing facility, a locally networked source data entry computing system, a production control section, a

programming & analysis section, and an administrative section maintaining and processing automated

personnel, financial, fiscal, and supply systems

Coordinated the local implementation of and conversion to IBM Series-1 mini-computer support systems to local

commands.

Lead/supervised 10 Marines in the daily accounting, dispatching, and maintenance management of engineering

heavy equipment, providing administrative support to over 300 Marines, and a deployed Dental Unit and a

Medical Unit.

Lead/supervised 30 Marines interviewing, accessing, and testing up to 300 Marine Recruits daily, and another

15 Marines organized to assemble, maintain, & distribute an ongoing 6000-8000 recruit Service Record Books.

Responsible for the successful and safe training of United States Marine Recruits as a Series Commander.

Volunteer Adult Scouter , Boy Scouts of America 1982 – present

Adult Advisor - Neighborhood Committee Member, Girl Scouts of America 1991 – present

Scoutmaster - District Advancement Chair (14 yrs) - District Eagle Scout Boards of Review Chair (14 yrs)

District Comporee Volunteer and Chair (20-yrs) - District/Council Trainer - Archery Range Officer Certified

Order of the Arrow Adult Advisor (Chapter, Ceremonies, Drumming, Dancing)

Den Dad - Cub Scout Pack Unit Commissioner

Accomplishments:

BSA: Council Silver Beaver Award - District Award of Merit –Certified to Chair Eagle Scout Boards of Review -

GSA: Archery Range Officer Certified

Degree: BS, Computer Science, Oregon State University, Corvallis OR

Other: CICS Command Level Programming Information Systems Planning

Rapid Systems Development Planning Special Automated Information System Resource Protection

Data Systems Officer Wood Badge Leadership (Boy Scouts of America)

1-yr OO Programming (Java I & II; Visual Basic.NET; &, Visual C#.NET)

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