Customer Service Sales Representative

Brittany N. Prichett

Phone: 630-***-****

E Mail: ********.********@*****.***

Objective

To obtain a substantial position that will give me the opportunity to use my customer service skills as well as my communication skills.

Skills

Fast-paced work environment

Able to identify and sell a product that will be beneficial to the customer

Leadership qualities

Strong Organizational skills

Technology savvy

Strong Customer Service Skills

Goal oriented

Adapt well to different situations

Job Experience

Computer Share 03/10-06/10

Customer Service Representative in a call center environment

Responsible for calling shareholders with the objective of receiving their vote on the upcoming proxy statement

Worked on an auto-dialer as well as manually dialing

Made 250+outbound calls per day

Consistently met and exceeded quotas of 13 votes per day

Colorado Tech 09/08-09/09

Worked in a call center environment as a peer qualifier

Called potential students to help them get into school

Qualified candidates for certain benefits

Responsible for 250+calls within a four hour shift

Required to transfer over 5 candidates per hour to the sales team

United States Air Force 12/08-Present

Enlisted in December of 2008

EMT-Basic Certification

CPR Certified

Aerospace Medical Service Technician

Performed patient physicals

Height, Weight, and Blood pressure

Performed EKG’s

Update Patient Medical Records

Phlebotomy

Immunizations

Chuck E. Cheese 08/08-01/09

Worked as a birthday hostess

Set up birthday parties for children and their families

Took food orders and served food for the guests

Handled customer checks and closed out the birthday parties

Security Source 03/08-09/08

Assigned to answer calls as a Sales Representative

Managed 150+ inbound and outbound calls in a five hour shift

Responsible for selling Security Systems over the phone

AMF Bolingbrook Lanes 12/06-08/07

Worked as a snack bar attendant

Cooking food to order for customers

Served customers in a fasted paced environment

Education

Bolingbrook High School

Air Force JROTC

Graduated 2007 in Top 10% Of Class

3.8 Grade Point Average

University of Illinois at Chicago

Nutrition and Kinesiology Major

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