E-mail: d2tl4a@r.postjobfree.com
Patrick J. Daley
Objective To gain experience in the information technology industry. To obtain a Bachelors of Science in Business with a specialization in Technology Management.
Skills
Knowledge in the following areas:
• Windows Server 2000, 2003, 2008, clustering and failover
• Windows Small Business Server 2003, 2008
• Windows 2000, XP, Vista, Windows 7
• Exchange Server 2003, 2007, clustering and failover
• Praxis Electronic Medical records
• Desktop and Server maintenance and repair
• Office XP, 2003, 2007
• Microsoft Hyper-V and VMware Vi3
Work experience Feb. 2009 – July 2009 IPower Phoenix, AZ
• Technical Support Agent: Provided technical support to domain and hosting customers primarily dealing with POP3, DNS, MX and web site issues
Apr. 2006 – Jan. 2009 AgniTEK College Station, TX
Systems Administrator: Provided technical and consultary service to local banks, governments, educational, medical professionals and non-profit organizations. Specializing in Windows Server 2003/2008, Exchange 2003/2007, server virtualization using Hyper-V and VMware as well as having a great understanding of Electronic Document Management and Electronic Medical Records management software.
Oct. 2005 – Jan. 2006 Volt Technical Services Tempe, AZ
• Technical Service representative: Provided technical and billing support for SBC Yahoo! clients
May 2005 – August, 2005 GC Services Mesa, AZ
• Customer Service Representative: Provided account services for Lowes consumer credit card clients
March, 2005 – May, 2005 GoDaddy.com Scottsdale, AZ
• Customer Service Representative: Provided technical support for clients needing DNS, MX records or account information changes
Aug. 2004 – Dec. 2004 Best Buy Mesa, AZ
• Computer Sales: Duties included sales, technical support and merchandise management in the Computer/Electronics Department