CAREER OBJECTIVE:

A Virtual Assistant position in which administrative experience plus strong written and computer skills can be used to maximize services. I am looking for a position where I can use my computer and research skills.

I am also open to regular office jobs, if the right offer comes to me.

EDUCATION:

9-12 Medford Area High School, and Graduated November 1, 1994 with a High School Equivalency Diploma.

I am currently working on my Bachelor in Business Degree.

EMPLOYMENT HISTORY:

Switzer Enterprises., October 1, 2005 to Present.

I contracted with clients in Real Estate, Resume Writer, International Singer, other small business owners. I did

Emails, working with Real Estate leads, telephone calls incoming and outgoing, shared online programs to

updated and keep records for the business owners.

Computer programs and databases I worked with 1Shopping Cart, Word, Excel, Outlook, PowerPoint, ACT,

Realtor programs, Lexis Nexis, CRM, Word, Adobe Acrobat, and others as needed.

Lead Legal Secretary for Krug Law Office, October 7, 1998 to August 25, 2004. Gene G. Krug, 715-***-****.

Resolved customer complaints by taking direct action whenever possible by routing complaint to the appropriate person. Followed up to ensure complaint was properly handled. Established and maintained effective billing of customers and expenses for the business. Created and maintained files for all customers. Research at the

courthouse on various matters. Typed letters and other various documents for the business. Data entry into the computer. Incoming and outgoing telephone calls with customers and other people. Handled calendars and appointments for the office. Draft various real estate sale/purchase documents; work with banks, title companies. I also worked with realtors. I have done a couple of real estate closing.

Computer programs and data bases I have worked with Works, Info-Pro Forms, QuickBooks, Microsoft Office Programs, WordPerfect Office, internet, e-mail programs, West Law, CCH, Lexis Nexis, and other legal programs.

OTHER:

I was a board member of Restorative Justice Program of Taylor County for 2 years. I was the Secretary for 1 year. I also speak at the OWI Panels the Restorative Justice holds for drivers picked up for drunk driving. My daughter and I were hit by a drunk driver in 1999.

I was a member of Teen Court here in Taylor County. I serve as Clerk for the Court Session. The jury and attorneys are teens as are the offenders. They receive one chance to come to Teen Court before going to Adult Court.

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