Sales Customer Service

Christopher A. Zuniga

**** ******** ******* *****, #*

Atlanta, GA 30341

Tel. 404-***-****

Email: *******.****@*****.***

OBJECTIVE

I am looking to obtain the position of a Support Technician in the computer industry, where I can utilize my Computer and Customer Relation skills.

SKILLS

• Computer upgrades and install of new hardware.

• Client services and relationship building

• Project management - meeting deadlines

• Product research and evaluation

• Problem solve billing issues

• Estimate pricing, lead times and delivery of products

• Solution and consultative sales models

• Team-oriented collaboration for relationships and business growth opportunities.

PROFESSIONAL EXPERIENCE

Airport Antiques, Inside Sales, sales floor Management, Internet Sales

July 16, 2012 –Present

• Stage / Display Antiques for sale.

• Take pictures, research Items and post to internet.

• Schedule and organize all customers’ orders via scheduled pick up or shipment.

• Manage shows and events

Randall Brothers, Inside Sales & Outside Sales Coordinator/ Management of Existing Accounts

June 2007 – July 2012

• Help IT Manager with computer upgrades and install of new hardware.

• Prepare and submit customer feedback to Management.

• Schedule and organize all customer orders via schedule pickup or shipment.

• Consultation to clients using sales catalogues and/or displays.

• Develop new business and open new accounts.

• Problem solves client concerns or issues.

• Assist with Business Planning/Account Retention.

Home Depot, Commercial Sales/Client Account Retention

May 2005 – June 2007

• Provide consultation to customers/clients on products.

• Create personal relationships with clients through personal and professional customer service.

• Meet monthly sales goals consistently.

• Assist with launch and setup of new Home Depot Store.

Amazing Graphics, Print Manager & Quality Control Technician

Apr 1998 – Dec 2004

• Organize, implement and process all aspects of printing on large format printer, including quality control.

• Maintain accurate records of projects including pricing and budget.

• Communicate with teammates and clients through all phases projects.

• Manage workflow of projects – time management, logistics and delegation.

• Helped create signs and displays, and boxed and shipped finished jobs.

TECHNICAL SKILLS:

Word, Excel, Outlook, Computer Repair and Upgrades. Operating systems 2000,XP and Windows 7.

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