Seeking Coordinator, Project Or Program Management

Frank Bermudez

**** *. ****** ******

Phoenix, Arizona 85016

602-***-**** Home

408-***-**** Mobile

**************@*******.***

www.linkedin.com/in/frankbermudez

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Frank Bermudez

2510 E. Flower Street

Phoenix, Arizona 85016

602-***-**** Home

408-***-**** Mobile

**************@*******.***

www.linkedin.com/in/frankbermudez

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Frank Bermudez

2510 E. Flower Street

Phoenix, Arizona 85016

602-***-**** Home

408-***-**** Mobile

**************@*******.***

www.linkedin.com/in/frankbermudez

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Z Frank Brian Bermudez

Twenty-Five years of experience relating to Operations, Facilities, Sales, Marketing, Finance and Administration. The last ten years consisted of progressive experience in project and process management. Operations/logistics knowledge, data base management, operation management reporting, analyses and analytical project management.

Summary Points

• Strong analytical, decision making and problem solving skills. • Being flexible, negotiable and approachable.

• Communicating in writing and speaking. • Multi-tasking skill-set capabilities.

• Working across all levels of an organization.

• Respect - extending dignity and respect to all people.

• Integrity - fostering trust via a positive work environment. • Innovation - bringing creativity to the workplace.

• General Ledger and P&L experience $1-5M.

• Trained in PMBOK Project Management Philosophy.

• Leadership, decision making, and team building experience.

• Marketing and brand management experience.

• Experienced with MS Project, Visio and MS Project Server.

• Working knowledge of Arizona Insurance: Life, Health, Property & Casualty including Workman’s Compensation. • Advanced experience with MS Office Products including QuickBooks, SAP, Ariba, Business Objects and MS Share Point.

• Basic HTML editing, web design, marketing and ads.

• Procurement, Payroll, Billing and AP/AR experience

Critical Success Factors – Operational and Project Management Perspective

• Determines and manage scope of a project.

• Ability to identify, assesses, and document business requirements, recommending business priorities, and advising business on options, risks, and costs.

• Shapes the vision of longer-term business requirements.

• Communicates business priorities to the technology organization accordingly, in order to drive effective business solutions.

• Conducts research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.

• Facilitates requirements and design sessions with user community in IT.

• Documents business requirements, and communicates these requirements to the development team for the design and implementation of business solutions.

• Analyzes impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.

• Provides input, on occasion, to the development of formal business cases when enterprise-wide business solutions are proposed.

• Provides a business or process perspective during design reviews.

• Assists Quality Management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.

• Contributes to continuous improvement and proactively supports knowledge sharing within the team and across the organization.

• Facilitates implementation of new functionality through training sessions, demos, and the development of appropriate documentation.

• Manages day-to-day individual workload as well as the workload of other analysts on the team, monitors milestones and critical dates to identify potential jeopardy of schedule and identify / mitigate risk.

Professional Work Experience

Global Project Manager, Core Operations – Contract Consultant

12/15/2000 –05/21/2009, Hewlett Packard Education Services (HPES), Palo Alto, California, 94304

Global Operations project manager in charge of core operations for WW HQ HP Education. Contributed to HPES P&L results for each of the last 8 years including an average 10% growth for the business in FY2000-FY2009 (Q1, ‘09) collectively contributing to over $140M in annual sales and just over $1B in overall sales. Primary responsibilities included Project Management Operations while supporting a team of portfolio and program managers adding operational and financial consulting value. Project managed WW financial P&L annual budgets for Marketing ($1.5M) and Royalty ($6.5M) representing over $25M in annual sales; all financial transactions included weekly meetings, monthly and quarter-end closes.

• Managed, developed and implemented strategic and operational plans for corporate technology education courseware on server, storage, and desktop platforms as needed. Lead global, complex, technologically advanced projects and initiatives via Iterative, Agile and Waterfall methodologies as assigned and as necessary.

• Managed IT Project Educational projects when assigned from requirements analysis, design, and specification, architecture to implementation, test and documentation. Project management skills revolved around building a work breakdown structure, status reporting and risk management collaboration as required.

• Served as WW Project Manager for Microsoft additional role and responsibilities included database manager for WW Global SAP, GPsy (Global Pricing) and Ariba financial systems.

• Gathered requirements, created architecture designs, analyzed technical alternatives, provided cost analysis, tests options, prepared configurations, documented and communicated educational plans. This work required the highest level of critical thinking, creativity, and innovation in developing new concepts, theories, and product solutions to address the most complex and strategic issues.

• Worked with the global procurement and legal teams in asset acquisition and asset management. Negotiated and worked with vendors on pricing, maintenance, requests for proposals, non-disclosure and confidential disclosure agreements, as well as, master service and professional service agreements.

• Managed the technology platform web-based environment for saleable product releases which contributed to all WW HQ online and instructor-led revenue for the business via SAP database management.

• Managed communication, accuracy and timeliness of operations information and data exchange with Finance, Legal, Risk, Sourcing, and Upper-Management to enhance planning, decision making, and change of operating action plans as necessary.

• Prepared and managed complex purchase orders of a significant dollar value in an efficient manner.

• Served as the focal point for all supplier requirements and managed global supplier relationships. Resolved delivery, payment and return issues. Managed Global Customer Service HQ Email Node.

• Worked with SAP implementation project team to migrate legacy data environment.

• Managed all aspects of SAP database administration (DBA) for HP Education Worldwide HQ.

• Conducted continual operational process improvement projects to improve job functions.

• Interfaced with SAP process team and technical groups to deal with on-going development and process related issues. Worked with SAP development team on change management / change control to develop a planned approach to the changes the organization faces. The objective here was to maximize the collective efforts of all people involved in the change and to minimize the risk of failure of implementing the changes related to the SAP implementation program for HP Education.

Worldwide Marketing Manager, $32.69 p/hr, $68,000 annually.

11/1999 – 12/2000, @Network, San Jose, CA

 Responsibilities included global external and internal promotions with an emphasis on trade events, seminars, speaking engagements, investor relations and marketing activities within North America, Asia, and Europe.

 Managed global logistics for marketing group, which included vendor relations, contract negotiations, cost reductions, account set-up and facilitation of timely accounts payable payments.

 Established departmental policies and procedures for logistics while working within my annual budget and saved $30,000 for the company due to negotiations and relationship building in less than one year.

 Developed promotional activities that paved the way for company branding and exposure to the public.

 Extensive domestic travel to increase company exposure to major trade shows while developing sales and business development leads and contacts to increase revenue.

Quote Coordinator

04/1999 - 11/1999 Arrow Electronics Inc., Milpitas, CA, $23 p/hr, $47,840 annually.

 Responsible for coordinating top account pricing quotation.

 Worked within company guidelines to construct large customer pricing quotations.

 Quotes were often in excess of 1,000 line items and careful attention to detail was mandatory.

Sales and Marketing Administrator

06/1996-04/1999 – Arrow Electronics Inc. Milpitas, CA

 All levels of administration: payroll, personnel, HR point of contact and day-to-day administration.

 Supported six key Area Sales Managers, including Regional Vice President, General Manager and General Sales Manager.

 All levels of administration: payroll, personnel, and day-to-day operational logistics.

 Hired temporary clerical staff and processed extremely confidential human resource material.

 Designed and implemented management presentational material, as well as, upgraded all out-going correspondence.

 Handled travel arrangements for executive staff.

 Meticulously handled all management projects including branch market share, weekly and quarterly sales forecasting, annual and quarterly sales budget reviews, large customer quotes, employee performance evaluations, as well as, marketing event coordination between New York Corporate offices.

Administrative Associate III

09/1990 - 02/1996 Stanford University, Palo Alto, CA, $15.85 p/hr, $32,000 annually.

 Specialist in spreadsheet, graphics and databases management while supporting Operations, OSHA and Technical Writer.

 Made arrangements for repair and maintenance of facilities.

 Prepared personnel forms, and maintained all payroll records.

 Monitored monthly expenditure statements and resolved discrepancies.

 Maintained petty cash records and receipts.

 Arranged meetings and conferences while scheduling conference rooms, equipment and catering.

 Made travel arrangements (confirmed arrangements, itineraries, and expense reports). Typed complex reports, correspondence, and research proposals.

Education

 MBA - Master’s in Business Administration, University of Phoenix, Completed May, 27, 2008, GPA 3.73

 BS B/A - Bachelors of Science in Business Administration, University of Phoenix, January 30, 2007 GPA 3.58

 PPM – Professional Project Management Certification, University of Phoenix, March 23, 2009, GPA 4.0

 DBA - Doctorate in Business Administration, commencing 5/2009 (Second Year Doctorate Program), GPA 3.97

 SCM – Supply Chain Management Certification, Stanford University - Completion expected the end of 2010.

 Six Sigma (Green Belt) Certification Completion Expected late 2010/2011.

 PMP Certification Expected Completion late 2010/2011.

Achievements

• President and CEO, Carlyle Condominiums, 2006-2009. Successful management of all functions including $25K monthly general ledger and budget leading to $300K annual P&L. Recently served as Treasurer on the board of directors’ for the term of 2009-2010. Now serving as board of director at large for 2010-2011 as a standing member.

Interests

• Studying conversational Japanese and Spanish. Reading, gardening, body building and continuing education.

Contact this candidate