Customer Service, Sales. Security Guard. Assistant, Personal Banker
Resume:
STEWART LAMARE GIBSON III
***************@*****.***
EDUCATION
Pasadena City College May 2008
Pasadena, CA
Bachelors of Arts, Foreign Affairs Major
Honors: Magna Cum Laude; GPA 3.65
Dean’s List
Activities: Kappa Alpha Psi Fraternity Inc., Member
Foreign Affairs National Society Member
WORK EXPERIENCE
Progressive Logistics Services Rialto, CA
Shipment Receiver August 2011-Present
• Offloaded product shipment and organized merchandise for efficient delivery to all Staples stores in Southern California region
• Directed other employees to ensure compliance with set assignment schedules
• Certified on DS/Pacer
• Certified Forklift Driver
• Certified SDCB
Wells Fargo Bank Burbank, CA
Personal Banker I September 2010 – Present
• Sold retail banking products and provided services to customers and prospects.
• Managed customer portfolios, serviced relationships and cross-sold products and services.
• Developed and maintained relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards
• Used profiling analysis tools to identify cross sell opportunities and made outbound sales calls to increase product per customer ratio
American Mortgage Marketing Sharman Oaks, CA
Sales Representative January 2010 – September 2010
• Generated prompt solutions to new and existing customers who were experiencing problems with company products.
• Provided efficient and immediate response to customers who needed assistance with customer merchandise.
Securitas Security Inc. Burbank, CA
Security Guard 2008-2009
• Performed general security guard duties with an emphasis on incident/offense mitigation
• Discouraged persons considering theft, damage, and/or personal injury to nearby persons and products
• Responsible for implementing and maintaining company rules and regulations
Every Occasion Event Planning Los Angeles, CA
Customer Service/Assistant Event Coordinator 2007-2010
• Handled day-of customer service, trouble shooting, event set up, deliveries, finalizing details when necessary, event take down and clean up.
• Acted as full support to Event Coordinators
• Prepared and coordinated a variety of high-end events throughout Southern California
Verizon Wireless Company Rancho Cucamonga, CA
Tech Support/Sales Associate 2006-2007
• Provided full customer service such as trouble shooting all technical aspects involving communication devices.
• Responsible for training and developing staff on protocol, systems, and the importance of solid customer service in an effort to enhance company growth
• Prepared in-house staff scheduling, administered coaching and delivered performance plans to IT Specialist
Stater Bros. Market Fontana, CA
Customer Service – Meat Department 2005-2006
• Provided full customer service involving meat handling and packaging
• Performed all required duties including but not limited to weekly ordering of products, stocking, nightly clean-up and processing day to day orders for in-store customer base.
PROFESSIONAL SKILLS
• Fluent in French and Japanese
EXCELLENT REFERENCES AVAILABLE UPON REQUEST
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