Customer Service Quality Control

Edgar Berry III

**** ********* ******, *** ***

Cell Phone 347-***-****

Home 718-***-****

*************@*****.***

OBJECTIVE: Intelligent, tough, skilled, devoted team player seeking full-time work, with growth potential in a professional environment that allows for upward mobility.

PROFESSIONAL EXPERIENCE:

A To Z Wireless 5620 1st Avenue, Brooklyn, NY, 11220

General Warehousing

Quality control, making sure all accessories are in the package

Using Pallet Jack to move Inventory to designated departments

Shrink wrapping material, keeping skids tight & consolidated

Building pallets, for storage & shipment

Packing & shipping phones

Picking, distributing to appropriate departments

Making labels to identify Inventory, data entry

Scanning packages, getting them ready for shipment

Repacking Inventory when necessary

Counting Inventory & stocking as required

Making boxes, to start loading

Macy’s Logistics & Operations 500 Meadowlands Pkwy, Secaucus, NJ, 07094

Seasonal Warehouse Picker/Order Processor

Filling customer orders

Packing & shipping

Making labels to identify Inventory, data entry

Picking jewelry/clocks & matching to appropriate order sheets

Repacking Inventory when necessary

Making sure inbound & outbound orders are free of damage

Stocking Inventory as required

Maintaining cleanliness in the work area

Legends Hospitality Management 1 East 161st Street, Bronx, NY, 10451

Seasonal Retail Merchandiser (Yankee Stadium)

Stocking shelves

Controlling stock levels based on forecasts for the season

Helping assist customers with what they are looking for

General customer service

Maintaining cleanliness of the work area

Major Energy, ESCO Company 1436 Williamsbridge Rd, Bronx, NY, 10461

Energy Consultant

Informed clients of rights with State Deregulation

Registered qualifying clients to savings on their utility bill

Customer service

General office duties

Training new employees

Scentura Creations / W.G. Management 820 Flushing Ave, Brooklyn, NY, 11206

Retail Salesman/Assistant Manager

Sold oil based fragrances

Customer service

Collected funds & distributed to the appropriate departments

Counsel new representatives on given assignments

Assisting Managers on daily routines

Brainstorm Records 1042 Washington Ave, Bronx, NY, 10456

Head Recording Engineer

Held & scheduled recording sessions

Mixed & prepped songs for distribution & radio play

Customer Service

General office duties & troubleshooting

Customized music to client’s specifications

Recording both audio & live instrumentation

PROFESSIONAL SKILLS:

Building pallets

Using Pallet Jack

Shrink Wrapping

Picking & packing

Shipping & scanning

Stocking Inventory

Quality control

Making labels

Data Entry

Merchandising

Excellent reading skills

Good with numbers

Typing, 55 WPM

Advanced in general Computer use

Can adapt to any situation

Customer service

Leadership skills

Experienced in Microsoft Word 2000 software

Advanced in Microsoft Excel 2000 & 2007

General internet use

Proficient in Adobe Audition 1.5

Microsoft PowerPoint

Entrant in QuickBooks 2008

Intermediate in Adobe Photoshop CS3

Advanced in Microsoft Paintbrush

Well versed in Pro-tools

Writing & orchestrating music

EDUCATION:

Institute Of Audio Research

CERTIFICATE Degree obtained in 2006

Christopher Columbus High School

DIPLOMA obtained in 2004

REFERENCES FURNISHED UPON REQUEST

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