Customer Service Engineering

Simone K. Venner

***** *********** ****** *****, *******, TX 77044 - 832-***-**** (H) - 832-***-**** (C) -

******.*******@*****.***

Profile

Skilled CAD Drafter with 2+ years experience working with speed and accuracy on large-scale commercial projects.

Skills

● Structural drafting ● Detail oriented

● HVAC design/drafting ● OSHA compliance

● AutoCAD 2004-7 ● Strong organizational skills

● Mechanical drafting ● Creative problem solver

● MS Windows proficient ● Quick learner

● Microsoft Office proficiency ● Detail oriented

Professional Experience

Revenge Pest Control August 2011 to December 2011

Pest Control Technician P/T

Manvel, TX

Provided outstanding pest control procedures at clients' homes and businesses with excellent customer service. Safely lift 25+ lbs when required.

Aperio Engineering September 2007 to June 2009

CAD Drafter

Angleton, TX

Planned, scheduled and coordinated detailed phases of several projects. Read and interpreted blueprints, technical drawings, schematics and computer generated reports. Assisted other drafters in developing structural design of products using AutoCAD. Collaborated with engineers and project managers regarding design parameters for the clients' projects.

Withnol's Automotive January 2006 to November 2006

Helper

Pasadena, TX

Doing general maintenance around shop which are not limited to pressure washing, painting, remodeling office after water damage and mechanic work.

Engineered Air Balance September 2004 to November 2005

HVAC Coordinator

Houston, TX

Interpreted drawing markups and implemented drawing revisions provided by engineers. Prepared specifications of electrical systems and topographical maps to ensure that installation and operations conform to standards and customer requirements.

Virtual Valor Entertainment April 2004 to September 2004

Personal Assistant

League City, TX

Performed regular telephone contact with clients to discuss status of contracts, payment process, trips and all other necessary details to ensure complete satisfaction of services rendered. Handled all the day-to-day office requirements and errands requested by CEO.

Bayshore Medical Center March 2002 to February 2004

ER Patient Access Representative

Pasadena, TX

Prepared patients' charts, pre -admission and consent forms as necessary. Precisely completed appropriate claims paperwork, documentation and system entry. Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not recovered under their policies when applicable. Strictly followed all federal and state guidelines for release of information.

Education and Training

San Jacinto College 2004

Engineering Design Graphics

3+ yrs college - No Degree

Pasadena, TX, USA

Coursework in Computer Science, Physics and Geometry, Industrial Engineering, Civil Engineering, Mechanical Engineering and Engineering Technology, and Advanced mathematics

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