Dennis Smith
Anchorage, AK 99516
Cell: 907-***-****
Email: ********@*****.***
QUALIFICATIONS
Dynamic and personable restaurant and night club manager with a solid background of success in the liquor and entertainment industry and exceeded target goals
Over 20 years in a supervisory role ensuring that the overall operation of the restaurant and nightclub maximized profitability, minimized legal liability, and conformed to alcoholic beverage regulations
Able to coordinate overall operations encompassing purchasing, menu planning, staff development, dining room administration and sanitation standards
Proven experience in establishing and implementing standards for personnel performance, customer service, menu rates, advertising and publicity
Demonstrated performance in preparing food service operations budget to include forecasting funds needed for staffing, equipment, materials and supplies
EXPERIENCE
1/06 to 3/10 Eddie’s Sports Bar Anchorage, AK
General Manager
Absentee owners. Supervised bar and restaurant staff of 15 – 20 people. Hands on supervision of BOH and FOH kitchen and bar operations including inventory, costing and ordering of food and liquor
Responsible for scheduling, daily bookkeeping, balancing daily receipts, deposits and bill payments
Hired entertainment including DJ’s, bands and special entertainers
Arranged restaurant and bar promotions, banquets, holiday decorations and parties (Mother’s Day, St. Patrick’s Day, etc.)
11/04 to 12/05 Rumrunner’s Anchorage, AK
General Manager
In charge of restaurant and nightclub operations including hiring and training of 20+ employees
Inventory control and ordering of supplies and equipment for the business.
Booked entertainment and promoted night time activities
Oversaw purchasing activity to ensure low cost and top grade selections of food products
4/83 to 10/04 Gussie Lamours Honolulu, HI
General Manager
Launched the grassroots startup of restaurant and night club business. Hired, trained and managed a staff of 20 – 30 employees, including management, wait and kitchen staffs.
Directed all aspects of marketing, advertising, inventory control, cash management and accounting.
Exercised outstanding customer service in troubleshooting and handling customer complaints
Established policies and procedures related to employee conduct and drug usage
ACCOMPLISHMENTS
Drove business from startup to 20 years of success by consistently monitoring costs and sound financial and operational decisions in a highly competitive market
Conceptualized and implemented promotions, contests, giveaways, and specials that contributed to company’s long-term success
Oversaw the negotiating and booking of hundreds of nationally known entertainers and coordinated all aspects of travel arrangements, hotels, meals and transportation.
Entertainers included: The Stray Cats, Mama and Papas, War, KC and the Sunshine Band, Nancy Sinatra, Great White, Warrant, Tower of Power, Bellamy Brothers, Forrester Sisters, Sammy Kershaw, Jerry Jeff Walker, Marshall Tucker Band, Molly Hatchett, The Association, Country Joe McDonald, Quite Riot, The Guess Who, Cheap Trick, Jody Watley, The Drifters, Skid Row and numerous others.
MILITARY EXPERIENCE
11/70 - 11/72 United States Army Baumholder, Germany
Grounds Supervisor
During winter months, worked as lifeguard at indoor swimming pool connected to golf course.
Worked in both golf pro shot and on golf course, gaining a broad familiarity of equipment, grounds maintenance and the management of both club and course.
EDUCATION
1970 San Jose University San Jose, CA
Bachelor of Arts in Political Science
TECHNICAL SKILLS
Microsoft Office Word and Excel
Various POS systems
Willing to Relocate
References Available Upon Request