Management Training

Grant Diener

*, *****-**** ****** *****@******.** or *******@*********.**

Langley, B.C. V2Y 0G1 www.gdtech.ca

T 604-***-****

___________________________________________________________________________________

OBJECTIVE

• To fully utilize and further develop technical, design and implementation skills in the provision of corporate communication and information system solutions.

• To bring excellent relational, organizational and sales skills to the communications and technology marketplace.

TECHNICAL EXPERTISE

Operating Systems Knowledge

Linux; FreeBSD; Windows Server 2003 & 2008; MacOS

Hardware and Applications

All major server hardware; MS Office, Asterisk, FinalCut Express, Dreamweaver, Blackbaud Raisers Edge CRM, SugarCRM, DekiWiki, Sharepoint, Blackbaud NetCommunity, SQL Server Reporting Services, Active Directory, Server Virtualization with MS Hyper-V and some VMware. Some PHP, MSSQL and MySQL, Wordpress, Joomla, Drupal, Webmin.

TECHNOLOGY PROFESSIONAL

Technical Support & Training

• Responsible for the selection, purchase, implementation, testing, reconfiguration and staff education/training of Raisers Edge CRM system for donation management of non-profit organization and Web Management through Joomla and now Blackbaud NetCommunity

• Installation, configuration and personnel training of IP-PBX systems (VoIP & T1 PRI) in corporate and personal offices. (Asterisk)

• Technical support by phone and in person to information system users.

• Open source CMS website design and client orientation.

• Linux and Windows Server installations, administration and trouble-shooting.

• Media video production of promotional material.

• Sharepoint 2010 Implementation and Administration

Project Planning & Management

• Proven ability to plan, organize and lead large and small groups in the implementation of technological advances (i.e. software applications), events, seminars, staff training and education.

PROFESSIONAL EXPERIENCE

Information Technology Director: Young Life of Canada - 2004-present

• Responsible for decision support, technology implementation and support for non-profit organization at national level (communications, website design & server management and database management).

Divisional Director (Pacific Division): Young Life of Canada - 2006-2012

• As part of senior management team, participates in key decision making, organization vision development, change management and implementation.

• Responsible for staff recruitment, development and training.

• Responsible for financial development and management.

• Responsible for event management (conferences) and camping events (250-300 staff, volunteers and youth participants).

• Public speaking related to mission growth, staff development and education.

Regional Director (Lower Mainland/ Central-Interior B.C. Region) -2000-2006

In addition to latter 4 points above:

• Responsible for mission growth, establishment of organization vision and goals through development of new areas.,

Area Director (Central-Interior B.C. Area); Young Life of Canada - 1990-2000

• Recruitment and training of large volunteer base to support local youth ministry work.

• Financial development to support local area work.

• Leading weekly youth outreach events.

• Responsible for event management (conferences) and camping events (250-300 staff, volunteers and youth participants).

• Public speaking related to mission growth, staff development and education.

EDUCATION

• Network+ Certification 2010

• Project Management Professional Certification 2011

• Master of Christian Studies Theology: Regent College (In progress)

• Bachelor of Arts: Briercrest College, Saskatchewan (1985-1989)

• High School Diploma: Penticton Senior Secondary School: (1985)

• MCITP (In progress)

SKILLS

• Excellent interpersonal and relational skills.

• Strong leadership, team-building and administrative management skills.

• Public speaking and communication.

• Organizational operations and event planning.

• Creative, innovative approach to problem resolution; strong affinity to technology.

• Appeared on CHBC Okanagan as the weekly Gadget Guy

PERSONAL

• Enjoy all things technological, rebuilding computers, running, reading, motorcycles.

REFERENCES

• Available on request.

Contact this candidate