Customer Service Sales Representative

Shéreeta H. Bell

*** ******** ***** ***** *******, GA 30035 678-***-**** ************@*****.***

Professional Summary

Dedicated office assistant with a reputation for professionalism, integrity, accuracy, and competence. Superior communication and listening skills. Strong client focus, with attention to detail and excellent service.

Key Skills

Types 60 wpm

Operate 4 line telephone

Customer Service Microsoft Office Suite

ProCare Software

Word Processor Internet Research

Written Communication

Verbal Communication

Experience

Scottdale Child Development and Family Resource Center, Scottdale, GA 09/2008 to Present

Receptionist/Administrative Assistant

Handle 50-75 daily incoming calls on a four-line telephone system, offer customer-friendly greeting, and promptly route calls to proper party among 30 employees.

Greet and escort visitors and provide hospitality service.

Compose and distribute interoffice memorandums via electronic, voice, and traditional paper means.

Increase delivery and receipt of important information, and preserving the confidentiality of sensitive data.

Compose and distribute weekly menu, monthly calendar, and monthly newsletter.

Collect and document childcare payments.

Order office supplies through the Internet, taking advantage of online savings and using electronic means to ensure accuracy and distribution of supplies to employees.

Support the entire administration staff when needed.

Provide administrative support to Executive Director, Center Director, and Assistant Center Director.

Wal-Mart, Ithaca, NY 12/2004 to 11/2006

Sales Associate/Cashier/Overnight Stock

Greeted and escorted customers to appropriate areas of the store.

Handled 100-200 cash, credit, and debit card transactions.

Performed register count-down before ending a shift.

Processed new merchandise for multiple departments.

Performed inventory checks in multiple departments.

Old Navy, Morrow, GA 10/2000 to 01/2003

Customer Sales Representative

Greeted and escorted customers to appropriate areas of the store.

Handled 75-100 cash, credit, and debit card transactions.

Performed register count-down before ending a shift.

Processed new merchandise for multiple departments.

Organized and distributed store marketing.

Performed inventory checks in multiple departments.

Education

DeVry University, Decatur, GA 2010

Bachelors of Science Degree

Business Administration with a Concentration in Finance

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