Customer Service Manager

Ndidiamaka I. Oyetunbi

*** *. ***** **.  Gans, Ok. 74936  (918) 917 - 3699  ********@*****.***

Objective

Dedicated, service-focused professional seeking a position by providing enough

personal, academic, and professional information. I am a reliable worker with the ability to quickly learn new

concepts and skills.

Profile

Motivated, amenable business professional with a General Study degree. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

 General Office Skills

 Computer Savvy

 Customer Service

 Problem Solving

 Typing

Professional Experience

• Shared joint responsibility for the care of terminally ill patients suffering from life threatening diseases. Learned how to perform under pressure with emotionally distressed patients and family members. Helped to ensure patients’ last months are as comfortable, dignified, and enriching as possible. Developed management skills, time-effective solutions, and scheduling practices.

Employment History

HIGHLANDER LAUNDRY – Tahlequah, Ok. 74464

Night shift Manager, 08/2005 – 05/2006

LOWES – Tahlequah, Ok. 74464

Cashier – 03/2006-11/2006

Hardware, Paint, Outside lawn and Garden – 03/2007 – 02/2008

HERITAGE PLACE – Tahlequah, Ok. 74464

CNA, 03/2009 to Present

PROFESSIONAL HOME HOSPICE – Sallisaw, Ok. 74955

CHHA, 08/2009 to Present

STEPPING STONE SCHOOL – Alma, AR. 72921

SUPPORTIVE LIVING, 12/2010 to Present

Education

NORTHEASTERN STATE UNIVERSITY – TAHLEQUAH, OK.

General Studies Degree, 2009

GPA: 3.0/4.0

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