Computer Software

Luke Beauregard

**** ***** **. ** ******* MI ****6 ***************@*****.*** 616-***-****

Education: Franciscan University of Steubenville, Ohio 43952

Bachelor of Science in Computer Information Science - 2012

Business Management, Minor - 2012

Business Marketing, Minor - 2012

Experience: Franciscan University of Steubenville, Ohio 43952

Information and Technology Internship - 2011-2012

Information and Technology Employee - 2009-2010

Academic Computer Tech (Internship) May 2011-May 2012- Worked to

resolve technical problems on administrative and faculty computers.

Responsible for providing university level network application maintenance

and software updates.

Office of Information and Technology(May2011-August2011)- Assigned to work

with various school departments while installing 120 new computers

throughout offices and campus labs. Network responsibilities included

Administrative database, E-mail system, university website and over 100

servers. Work included desktop core loads and personalized installations

for faculty members.

Telecommunication Staff (January2010-May2010)- Experience included setting

up, monitoring, and maintaining a Telecommunication Endpoint involving

oversea classroom access.

Academic Computer Lab January (2009-January 2010 and May 2010-May 2011)-

Responsibilities included problem solving, monitoring, and supervising four

academic computer labs. Duties included problem solving, tracking help desk

ticket database, lab networks, troubleshooting student/faculty individual

problems, maintaining an inventory of computers, printers, scanners, and

projectors.

President Computer Club (January 2010 May 2011)- Elected and served

as President of the University Computer Club. Responsible for delivery of a

monthly report and promoting the vision and ethics of the club's mission

statement during campus meetings to members.

Proficient in beta testing, relationship databases, phone and help

desk ticket databases, accounting systems, LAN/WAN network structure,

network printers, teleconference equipment, Lotus Notes, Linux/Unix,

software languages of C, C++, Java, MySQL, HTML, and Microsoft Office-

Access, Excel, Word, PowerPoint.

Other: New Student Leader- Experience involved working with incoming

students. Communicated one-on-one to build trust and working relationship

with new students to meet their needs. Responsibilities included guidance

and direction on a daily basis.

Events Coordinator- Team member participation in school events.

Responsibilities included setup of computer equipment and stage for large

venues as well as quick turn transition to the next scheduled event.

Dedicated teamwork was essential to support Franciscan's highly popular and

busy schedule that included religious leaders, state and local dignitaries,

and special events.

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