Customer Service Representative

____________________Leair Gresham ____________________

**** ********* ****** **** 678-***-****

Morrow, Georgia 30260 *******@*****.***

SUMMARY OF QUALIFICATIONS

I am a results oriented customer service representative with 25 years of proven customer service in an ever changing market. I have the proven ability to be a team player, who needs little to no supervision when give special task and/or projects. I consider myself a motivator and team leader.

STRENGTHS

Extremely Knowledgeable of Windows XP, PowerPoint, Lotus Notes - Knowledgeable with great emphasis on Rules, Regulations, Standards and Safety (OSHA) – A Dedicated Worker Who Need Little to No Supervision- Highly Proficient in all aspects of Office Management

Extremely Proficient in the Utilization of Warehouse Equipment and Power Tools

Exceptional Driving History – Safety and Security

EXPERTISE

Exceptional Customer Service skills when interacting with internal and external customers.

Excellent oral and written communication skills.

Capable of multi-tasking in a highly productive environment.

Highly motivated to complete work in timely manner.

Highly proficient with Excel, PowerPoint and Windows XP

Extremely knowledgeable in warehouse operations management and horticultural

PROFESSIONAL EXPERIENCE

Snelling Staff Service, Morrow, Georgia

Substitute Teacher (11/2011 – present)

I have five months experience as a substitute teacher in the Henry County School system. Duties consisted of caring for the students educational needs in the areas of reading, writing and history. I am extremely versed in being a life coach to young adult. All other moving activities as

requested by management.

Warehouse Attendant (1/2011 – 11/2011)

I have 10 months experience as an impact lead worker in a warehouse setting. My duties

Consisted of the following: inspected work, monitored products shipping, coordinated an

assisted with the loading and unloading of products, and monitor and reported on the safety and

security of the warehouse employees.

Allied Barton Security, Atlanta, Georgia

Customer Services Associate (7/ 2010 - 9/2004)

I have six years and seven months experience in a fast pace security business as a security officer responsible for inventory management, distributed and monitored access identification badges for more than 4,000 visitors and employees, completed incident reporting, monitor console panel consisting of fire and security systems, while performing in a highly visible profiled position that consisted of servicing legal and entertainment representatives.

EDUCATION

Successful Graduate of Charles L. Harper High School Atlanta, Georgia

LICENSE

State of Georgia Class B Driver’s License

CERTIFICATIONS

Toyota Forklift of Atlanta 2011

Kat Law CDL Driving School 2011

Microsoft Office 2009

ADDITIONAL REFERENCE UPON REQUEST

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