Customer Service Manager
Resume:
SHERISSE DIXON
Baldwin, PA 15236
*********@*****.***
WORK HISTORY
Community Options 05/11-Still Employed
Community Support Staff
Program Manager-Juanita Brody 412-***-****
Duties:I assist 4 clients daily with everyday activities, their daily needs like, hygiene, their meals, their entertainment such as community outings, activities in their home. I do moderate housekeeping also.
I assist my clients to Dr’s Appts as needed. I also make sure they have everything they need as far as their taxables and groceries weekly.
YOUTHPLACES-5/10-9/10
YOUTH SUPERVISOR
SUPERVISOR/MANAGER-JANELLA HAMLIN 412-***-****
DUTIES: I ASSISTED OUR YOUTH IN WORKING TO CLEAN SEVERAL DIFFERENT LOTS IN CLAIRTON
DIRECTV-03/07-09/08
CUSTOMER SERVICE REPRESENTATIVE
SUPERVISOR-RICHARD CARSWELL 412-***-****
DUTIES: I ASSISTED CUST’S WITH THEIR DTV SERVICES, I HANDLED BILLING ISSUES, SCHEDULING AND TECHNICAL ISSUES
ALLEGHENY ANSWERING SERVICE-12/05-3/07
TELEPHONE OPERATOR
SUPERVISOR-JULIE WILSON 412-***-****
DUTIES: I ANSWERED PHONES FOR MANY DIFFERENT BUSINESS’S IN PGH AND SURROUNDING AREAS I TOOK MESSAGES AND RELAYED THEM TO OUR CLIENTS IN A TIMELY MANNER
TELESPECTRUM WORLDWIDE INC.-07/99-6/01
SALES REPRESENTATIVE
SUPERVISOR-GLENN HALE 412-***-******4234
DUTIES: I OFFERED MANY DIFFERENT PROMOTIONS DAILY TO OUR CUST’S
EDUCATION
CARRICK HIGH SCHOOL 1994-1999
Summary Of Skills
Ability to operate Kyocera Model km2030 copy/collating machine
Knowledge of and experience with corporate mailroom proceduress
Computer literate, good filing and organizational skills.
Experience handling confidential paperwork
Great phone skills and accurate messages and prompt delivery
Good customer relations background
Objective:
To secure a position with a company that will enhance both your company and my future
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