Customer Service,Security Officer,Postal Clerk,audio visual technician
Resume:
• **/****, Omega Engineering/ Broadcasting School
• 06/1996, McKinley Technical School
Positions Held
Postal Clerk/Mail Handler
Pitney Bowes/ Library of Congress
• Receives, reviews, analyzes, and routes incoming correspondence
• Answer Main Telephone Lines
• Supplies, Maintain store room, prepare internet order, receive and distribute deliveries.
• Ensure office machines (i.e. Xerox, fax, printers) are stocked with supplies and working properly daily, make necessary phone calls for repair when needed.
• Handles sensitive documents in accordance with established policies and procedures
• Prepare materials for mailing including: addressing, stuffing envelopes and making labels
• Handle time-sensitive material like confidential, urgent packages
• Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines
• Sort, deliver and pick-up mail and packages according to established time frames and service standards
• Maintain all logs and reporting documentation as required
• Perform start-up and operations of postage equipment
• Assist with loading and unloading of deliveries as needed
• Receive and log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express and DHL
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume environment
• Consistently adhere to business procedure guidelines
• Participate in cross-training
• Good reading and communication skills
• Adhere to all safety procedures
5/2009-9/2010
Security officer
Securitas
• Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards.
• Investigates and/or reports hazards, unusual or suspicious circumstances to campus police unit for correction or follow- up actions; maintains contact with police.
• Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor.
• Observes activity and traffic in assigned area to enforce rules/regulations; alerts visitors of infractions.
• Assists any persons in building or on grounds needing directions or campus information.
• Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern.
• Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations.
• Decides when incident requires written report; decides which report form to use and submits to supervisor.
• Unlocks buildings/doors after checking identification and compliance with policies.
• May assist law enforcement officers with crowd control and surveillance at large public events.
5/2000-7/2001
Audio Sales Technician
Circuit City
• Provided outstanding customer service to all internal and external customers as it related to the purchase of Audio equipment.
• Assisted small music business owners with purchasing Audio equipment to create an audio atmosphere necessary to perform their tasks.
• Responsible for maintaining of equipment supplies, the stocking of shelves, shipping and receiving and troubleshooting display equipment in the audio department.
• Managed the cash handling and credit purchases.
• Expert knowledge of all products in my area and their compatibility with other equipment.
Computer Skills
• Microsoft Office Suite, Web design, Web hosting, Audio and Sound Engineering and a postal sorting barcode program comparable to the US Postal Service program.
Licenses and Certificates
• Certificate of Completion of Audio & Visual program from the Department of Veterans Affairs.
• Certificate of Completion for Microsoft Applications courses.
References available upon request
Contact this candidate