Sherri L. Hill

***** ******** **.

Romulus, MI *8174

1-734-***-****

crx9bg@r.postjobfree.com

Objective Customer Service Specialist with 10years Experience. Ability to adapt to a wide variety of employment situations including; insurance, transportation, food service, manufacturing, etc. A professional dedicated to providing excellent service and building customer relations.

Experience Customer Relations Manager

09/2007 – Present Taylor Chevrolet, Taylor, MI

Customer Service, Answer multi-phone lines, Reynolds & Reynolds, Protrack, Microsoft Office, Handled Customer complaints, Scheduled appointments, Typing, Internet skills, T.V. Commercial experience.

Customer Service Agent

05/2002 – 04/2007 Mesaba Airlines, Romulus, MI

Transferred bags from one destination to another in sufficient time for customer satisfaction.

Clerical

10/1997 – 11/2007 Kelly Services, Taylor, MI

Answered multi-phone lines to help customer’s needs, filing to maintain the company’s system, Microsoft Office, Processed claims, prepared documents, handled payroll, data entry, and customer service, set up displays to promote a product.

Cooks Helper

09/1993 – 10/1997 Restaura , Warren, MI

Prepared food for lunch crowd, cashier operating system, served food.

Education Schoolcraft College, Livonia, MI

Pharmacy Technician

Diploma

Dorsey Business College, Southgate, MI

Computer Applications Specialist

Diploma

Skills & Abilities Keyboarding 50wpm, Microsoft office, Data entry, Internet, Document processing II 40wpm.

References References are available on request.