Customer Service
Resume:
Sherri L. Hill
Romulus, MI *8174
***.*********@*********.***
Objective Customer Service Specialist with 10years Experience. Ability to adapt to a wide variety of employment situations including; insurance, transportation, food service, manufacturing, etc. A professional dedicated to providing excellent service and building customer relations.
Experience Customer Relations Manager
09/2007 – Present Taylor Chevrolet, Taylor, MI
Customer Service, Answer multi-phone lines, Reynolds & Reynolds, Protrack, Microsoft Office, Handled Customer complaints, Scheduled appointments, Typing, Internet skills, T.V. Commercial experience.
Customer Service Agent
05/2002 – 04/2007 Mesaba Airlines, Romulus, MI
Transferred bags from one destination to another in sufficient time for customer satisfaction.
Clerical
10/1997 – 11/2007 Kelly Services, Taylor, MI
Answered multi-phone lines to help customer’s needs, filing to maintain the company’s system, Microsoft Office, Processed claims, prepared documents, handled payroll, data entry, and customer service, set up displays to promote a product.
Cooks Helper
09/1993 – 10/1997 Restaura , Warren, MI
Prepared food for lunch crowd, cashier operating system, served food.
Education Schoolcraft College, Livonia, MI
Pharmacy Technician
Diploma
Dorsey Business College, Southgate, MI
Computer Applications Specialist
Diploma
Skills & Abilities Keyboarding 50wpm, Microsoft office, Data entry, Internet, Document processing II 40wpm.
References References are available on request.
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