Customer Service professional

TAMARA C. JOHNSON

**** **** ***** ** *******, GA 30032 * Home 901-***-****

*******@***.*** – Email Address

An enthusiastic, highly motivated professional who is committed to completing any task

PROFESSIONAL EXPERIENCE

February 2010- present

Sales associate- Rue 21- Collierville, TN

• Stocked new apparel arrivals

• Customer service

• Closed and cleaned up retail store

April 2010- March 2011

Machine operator and clerk- Technicolor-Memphis, TN

• Counted DVD shipment

• Inspected DVD packages

• Processed orders

October 2007 – July 2008

Phone Agent – Convergys – Chattanooga, TN

• Fulfilled patient prescription orders via telephone

• Verified prescription orders with prescribing doctors

• Prepared, coordinated, and entered data information for patients and individuals within own work unit, as well as other departments

May 2004 – February 2007

Team Member – Target Memphis, TN

• Involved in all phases of the retail process

• Cultivated guest relationships by answering inquiries from customers regarding Target merchandise

• Cash handling duties, including closing procedures, and CRT operation

• Restocked returned merchandise

Summary of Qualifications

• Energetic self starter with the ability to learn quickly

• Independent, self-motivated initiative taker and multitask oriented

• Good communicator

• 4 years experience in Retail and customer service

• Worked various temporary positions in clerical, warehouse, security and customer service

• Certified customer service representative

• Has received Silver National Career Readiness Certificate

EDUCATION

University of Tennessee, Chattanooga – Chattanooga, TN

Southwest Tennessee Community College – Memphis, TN

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