David Gayler
903-***-**** *********@*****.*** Wills Point Tx 75169
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PROFESSIONAL SUMMARY
Results-driven Sales Specialist with 15+ years of experience demonstrating exceptional customer service. Exceptional communication and negotiation skills to effectively promote and sell products/services. Proven expertise in prospecting, lead generation, and closing deals. Eager to utilize expertise in driving sales growth and contributing to dynamic sales teams. EXPERIENCE
Self Employed
Installer Parts Pro – Wills Point
May 2020 – Current
• Locate and Prepared materials for installation and delivery to consumer. Installer Sales Specialist
O’reilly Auto Parts -Quinlan and Emory Tx
February 2016 to May 2020
• Prepared materials and staged items for installer delivery, resulting in 75% increase in lead conversion and 100% improvement in customer satisfaction scores.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives, leading to streamlined sales processes, reduced errors, and 100% boost in client retention rates.
Assistant Store Manager
O’reilly Auto Parts – Wills Point, Tx
February 2015 to February 2016
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Reconciled daily sales transactions to balance and log day-to-day revenue with Legacy. Supervised and evaluated staff of 10 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement. Walked through store areas every morning to identify and proactively resolve issues negatively impacting operations. Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Processed payments for credit and debit cards and returned proper change for cash transactions. Approved regular payroll submissions for 10 employees within Legacy.
Sales Professional
Advance Auto Parts -Tyler Tx
March 2014 to January 2015
Expanded retail operation through successfully developing 3 stores. Provided timely and effective resolutions to problems, securing clients and ensuring
satisfaction. Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
Automotive Service Writer
Hillbilly Customz -Wills Point Tx
June 2011 to March 2014
EDUCATION
North Garland High School, GED
CERTIFICATIONS
Customer Service
AWARDS/RECOGNITIONS/VOLUNTEER WORK - (OPTIONAL)
● Highest commercial Sales 2018