Customer Service Training
Resume:
Jonathan Mansfield
*** ***** **** ****** 708-***-****
Maywood, IL 60153 **************@*****.***
STRENGTHS
• Excellent professional and personal demeanor
• Willing to identify and accept extra tasks as necessary
• Exhibits a positive attitude in all situations
EXPERIENCE
Chicago Transit Authority Chicago, IL 7/09-4/10
Car Servicer
• Responsible for the interior and exterior cleaning of rail transit cars
• Maintain clean work area
• Keeping platforms clutter free
The Cara Program – Cleanslate Chicago, IL 12/08-7/09
Neighborhood Beautification Intern
• Responsible for the overall beautification of Chicago neighborhoods
• Sweeps and collects litter along designated routes including sidewalks, 18 inches into the street and vacant lots
• Collects debris and recyclable materials and disposes of them properly
• Achieves daily bag collection goals within strict time frames and maintains high scores in weekly evaluations
• Greets at least 100 pedestrians and customers per day, informing them of the value of recycling and of Cleanslate
Private Client Chicago, IL 05/85-Present
Painter
• Painted interior and exterior of residences and churches
• Painted window and A-Frame signs and awnings for businesses
• Performed customized vehicle painting to advertise small business and churches
EDUCATION AND TRAINING
The Cara Program Chicago, IL 11/08-Present
Engaged in full-time coursework to strengthen computer literacy, professionalism, customer service skills, teambuilding/conflict management skills, and leadership at rigorous training provider • Preferred recruitment source for such firms as Pitney Bowes Management Services and the University of Chicago
Certificate of Personal and Professional Excellence, 12/08
ABM Janitorial Training Chicago, IL
Certificate of Commercial Cleaning, 06/09
Chicago, IL
Jane Addams Resource Corp Chicago, IL
Certificate in Forklift Operator Safety Training, 05/09
Jonathan Mansfield
600 South 21st Street 708-***-****
Maywood, IL 60153 **************@*****.***
PROFESSIONAL REFERENCES
Jesse Teverbaugh
Director of Leadership
Cleanslate – The Cara Program
703 West Monroe Street
Chicago, IL 60661
Glenn Miller
Pastor
Life Christian Church
4305 Saint Charles Road
Bellwood, IL 60104
Marvin Jackson
Owner
JNS Glass and Auto Body
4204 West Cermak Road
Chicago, IL 60623
PERSONAL REFERENCES
Anthony Richardson
4627 S. Laramie Ave.
Chicago, IL 60638
Sandra Williams
15 South 17th Avenue Apt. 1S
Maywood, IL 60153
Carl Norington
3217 N. Walnut Ave.
Chicago, IL
Contact this candidate