Management Assistant
Resume:
Ruth Forster
*********@*****.***
Education
• M.S. Psychology with graduate hours of Instructional Design, Capella University, 6/2011
• B.S. Liberal Studies with an emphasis in Psychology, Excelsior College, 11/2006
Proven Skills
• Excellent written and oral communication skills
• Proven management skills
• Proven decision making skills
• Ability to deal effectively with diverse people and situations
• Proficient in use of Adobe CS4, CS5, and CS5.5 products with emphasis on Photoshop and Dreamweaver; MS Office products, including Visio; Camtasia, image, video, and audio editing software; Adobe Captivate and Articulate Storyline.
Experience
• Central Texas College, June 2009 to present: Instructional Designer/Course Developer, Distance Education & Educational Technology
o Train new developers/designers in the principles used within the program and how to create online classes.
o Review implementation of courses as they are utilized in order to monitor their effectiveness
o Establish trainings to promote the use of a highly effective Learning Management System (LMS) within the college (LMS is Blackboard 9.1)
o Develop and administer programs to improve the technical competency of instructors within the college for all online, blended, and face-to-face classes as they use the LMS
o Determine course learning objectives, suggest teaching methods as appropriate, to include designing curricula
o Plan, organize and conduct seminars for the promotion of online and blended courses
o Train instructors on new policies and programs implemented by college on the use of LMS
o Develop, review, implement, and evaluate trainings and their results
o Plan, design, and develop adult learning through instructional design teams
o Collaborate with individuals at all organizational levels effectively in order to best plan for future of program
o Skilled in survey principles and data analysis using the following design and evaluation principles:
o ADDIE (Analysis, Design, Develop, Implement, Evaluate)
o Kirkpatrick’s 4 Level Model
o Actively bring the philosophy of success into an evolving classroom in the online setting designed to promote an environment of success for the end user of the classroom – the student/learner
o Initiate program improvements by evaluating student needs and determining how to enhance the effected programs based on timelines and budget constraints
o Create, implement, maintain and process paperwork to ensure course creation/revision stays on budget and on task throughout process
o Ensure meet requirements of ADA compliance, section 508 and usability standards.
o Lead the development team of course developers; subject matter experts, and faculty to create college-level curricula in the LMS for both online and face-to-face settings utilizing andragogical and pedagogical principles for the adult learner
o Supervise and motivate development team to ensure the classes being developed/revised meet objectives remaining on task and on budget
o Actively seek and participate in the hiring of experts willing to develop or revise courses to bring about the best possible learning experience for adult learners
o Teach faculty and students on how to best integrate technology into the classroom
o Teach faculty and staff in using the live electronic classroom and other Web tools for the online and blended delivery classroom.
o Teach student success trainings which can be as diverse as the creation of a pre-recorded 2-minute video clip to a 60-minute training using the live online classroom designed to show the students how to better utilize their time and to make improvements on their study habits so they can earn higher grades and better understand how to use the online and blended delivery classrooms
o Advise students on how to best implement their schedules and how taking the courses in a specific order will benefit their college career
o Created and continue to update and implement a Student Success Room as part of the initiative to bring success principles into the post-secondary environment.
o Assisted instructors in implementing Moodle in the face-to-face classrooms.
• Central Texas College, June 2009 to present: Trainer/Instructor, Distance Education/Mental Health Department
o Teach faculty how to use Blackboard and its many features
o Teach faculty how to integrate Web2.0 tools into their classes
o Teach faculty professional development in using/creating classes using andragogical standards based on state requirements
o Teach students the best use of student success
o Teach best practices classes on using Adobe CS5
o Teach Learning Frameworks (a highly successful course for beginning college students that teaching all levels of needs to ensure success in all classes) classes through online classes
• Central Texas College, June 2006 to June 2009: Office Assistant II, Business Administration Department
o Managed a 20+ instructor office to provide quality classes for students of the Business Administration & Paralegal Department
o Advised students as they planned their degree within the Business programs to include guidance on which courses would be more appropriate choices within the chosen degree plan, scheduling of when to take the courses, and preparation and time management for the implementation of coursework.
o Worked with Blackboard to ensure 3 online classes of 75-150 students each semester are ready for deployment on the first day of class
o Supervised 1 full-time and 4 part-time employees and provided direction to the Hospitality Office Assistant and the Paralegal Programs Clerk to ensure required paper work was completed accurately
o Trained instructors and employees on the usage of Blackboard and WebAdvisor
o Typed, filed, answered multi-line phones, created and distributed exams, exam proctor, created and edited syllabi, ensured all were of the highest quality in order to meet/exceed state requirements, Accessed student data for dissemination to instructors as required, created travel requests, purchase orders, and college courses to be offered in given semesters through systems management program, coordinated and built classes in through same systems management program, ensured quarterly textbook listing was current for department
o Taught new employees to effectively use the college systems management program on their arrival in department
o Worked with GoArmyEd and eArmyU students in the online Business Administration programs to ensure all issues with Blackboard and WebAdvisor were resolved
o Assisted with preparation of yearly budget needs for department
• Central Texas College, February to June 2006: Office Assistant I, Hospitality Programs
o Advised Hospitality students as they chose which classes would be appropriate for the semester
o Typed, filed, answered multi-line phones, created and distributed exams, act as exam proctor, edited syllabi and disseminated information to students for the instructors in the Hospitality Programs department, created travel requests, purchase orders, and college courses to be offered in given semesters through systems management program, coordinated and built classes in through same systems management program, ensured quarterly textbook listing was current for department
• Central Texas College, September 2004 to February 2006: Clerk I, Business Administration Department
o Advised students as they chose their scheduled courses to ensure they completed in a timely manner
o Advised students on how to best organize the schedule of the students with their school life and social/work life
o Maintained an online course including grading exams, posting grades in Blackboard, preparing course for deployment and then deploying into Blackboard; maintained regular contact with students in order create an environment of success in their Blackboard course
o Typed, filed, answered multi-line phones, created and distributed exams, acted as exam proctor, edited syllabi and disseminated information to students for the instructors in the Business Administration department
• Central Texas College, July to September 2004: Computer Lab Assistant, Hospitality Programs
o Maintained 24 computers in the computer lab to include ensuring that updates for all computers were downloaded weekly, troubleshot technical issues and notified IT when necessary
o Assisted students with any questions or problems they had with the computers
o Assisted students and instructors in the use of the Computer Lab
• Killeen Adventist Junior Academy, August 2001 to December 2003: Teacher/Librarian
o Created curriculum for Art, Physical Education, and Bible classes for students in 3rd grade through 10th grade
o Taught Art, Physical Education, and Bible to above group of students
o Maintained grades, held parent-teacher conferences, and conducted counselling for students in jeopardy of failing the afore mentioned classes
o Catalogued and maintained 3,000 book library and offered regular library time for the students of the school
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