Jo-ann Fawns
Philadelphia, PA 19125
******@*******.***
Qualifications
I have the ability to meet deadlines by prioritizing and multi-tasking, excellent communication skills, positive personality and professional attitude.
Computer Skills
Microsoft Office 2000 Microsoft Excel Midas CRM
Microsoft Power Point Microsoft Word 7.0
Experience
Lyrasis (Previously PALINET) – January 2006 thru November 2009
Inside Sales Representative-April 2009 thru November 2009
I was responsible for growing the Education, Sales, Consulting and Preservation departments. My responsibilities also included; cold calling to generate sales leads, tracking and managing current and potential customers, reporting sales activities and sales forecasts, analyze and evaluate the effectiveness of current sales methods and costs, analyze viability of education courses, monitor competing continuing education providers, identify industry trends and coordinate marketing efforts.
Support Associate – January 2006 thru April 2009
My primary responsibilities were confirming and processing renewals for all of our vendors from our membership database, confirming invoice pricing, matched quoted prices to pay the invoices and settling invoice discrepancies. My responsibilities also included; assisting in the maintenance of our database, administrating membership and vendor relationships, training support specialist, developing the process for 3m Tattletape sales and administrating the 3m account.
Tishman Construction - Office Administrator 08/05 to 01/06
My responsibilities included; Coordinate meetings and conference calls, typed complex documents and routine correspondences, ordered supplies for various departments and heavy phone contact.
Comcast Cable - Marketing Coordinator 12/04 to 08/05
My responsibilities included; Maintain calendars for corporate managers, coordinated meetings and conference calls, made travel arrangements, updated and maintained the monthly and weekly sales reports, managed department budgets, managed monthly team newsletters and maintained statistical records.
Education
Community College of Philadelphia - Business Administration/Marketing A.A.