LISA ROSENBERG
Toronto, ON M5A 4L1
Tel: 416-***-****
*************@*****.**
An experienced Billing Administrator with several years experience in one of Canada’s leading online and print-based publishing companies. Exceptional customer service skills, with the ability to maintain a professional and courteous approach at all times. Demonstrated ability to work independently as well as take direction. A genuine team player that is always willing to go the extra mile.
Awarded Employee of the Year in 2004 for exceptional dedication, reliability and accuracy.
PROFESSIONAL EXPERIENCE
TRADER CORPORATION Etobicoke, ON 2000 - 2011
Trader Corporation is a Canadian leader in print and online vertical media with approximately 160 publications and 22 web sites covering four product verticals: Automotive, Real Estate, Employment, and General Merchandise.
A/R Billing Administrator Clerk
Reported to Billing Manager. Accountable for handling invoices and processing billing weekly to sales administrators across Canada.
Input manually approximately 15-25 Sales dealerships’ lead sheets from the SBT accounting system, for customers’ ads to be billed in the Toronto Auto Trader books, Out of Town Trader books, and National books (out of province) with diligence, timeliness and accuracy.
Generated approximately 600-800 invoices per week, valued at $200,000, to be printed and mailed out.
Responded to billing inquiries from sales representatives on a timely basis.
Processed Sales reports and ensured that billings were consistently accurate.
Liaised with internal departments, maintaining a professional and friendly approach at all times.
Performed accurate and timely reporting on a weekly and monthly basis.
Performed other accounting duties and assisted with ad hoc projects.
Employed strong multitasking skills by navigating quickly and effortlessly, between various reports in finding those ads which were missed in the publications when Trader Corporation automated the manual billing, with the exception of 3rd Party customers.
Provided meticulous data entry of customers’ accounts with a sense of urgency.
Posted customers’ cheques to applicable accounts in the SBT accounting system on a regular basis.
Investigated cases where original invoices were incorrectly billed by checking client’s contracted agreements and immediately responded with necessary adjustments.
Processed approximately 20-75 weekly credit adjustments on the AVUS and GP billing systems, as advised by the Sales representatives, amounts ranging from $100-$1,000.
Created a yearly calendar of scheduled weekly publications Canada-wide, this dramatically improved efficiency and accuracy in the billing process.
PANALPINA CUSTOMS BROKERS INC., Etobicoke, ON 1993 - 2000
One of the world’s leading providers of freight forwarding and logistics services, with 500 branches in more than 80 countries.
Billing Customs Clerk
Accountable for billing and filing all paper documents on a timely basis.
Responsible for inputting billing charges for freight, storage, bond and terminal.
Meticulous and timely data entry.
Handled and issued permits for Canadian customs, averaging 30 or 40 a day.
PROFESSIONAL DEVELOPMENT
Excel Level 1 - Version 2007, George Brown College, Toronto, ON, 2010
Assertiveness Training, George Brown College, Toronto, ON, 2006
Business Communication, George Brown College, Toronto, ON, 2005
Accounting 1, George Brown College, Toronto, ON, 2001
Computer Skills:
Office Applications: Microsoft Office applications: Excel, Word, Outlook
Accounting Systems: AS/400/Imanet (Broker’s Systems), SBT and AVUS billing systems and Great Plains.