Technician Engineer

WILLIAM HENRY GARRETT, JR.

**** * ***** ****** **** Home and Home Fax:

Laurel, Maryland 20723 301-***-****

E-mail: Cell:

***********@*****.*** 540-***-****

Summary ***********@***.*** SUMMARY

I have been in the consumer repair as well as the aerospace and industrial electronics, as a technician for over 15 years. Skilled in diagnostic repair of most electronic consumer products, production test, Fiber Optics, Optical Mirror Fabrication, research and development. Experienced with most lab grade test equipment. Successfully started and managed a small business. Goal oriented problem solver that believes in a comprehensive approach, devising problem solving, test and analysis methodologies.

PROFESSIONAL EXPERIENCE

WWTS. Tewksbury, MA 2007- 2011

Field Service Representative, Engineer III

Diagnose and repair Sony Flat panel LCD, LCD projection, plasma, CRT and CRT projection monitors in the field. Independently managed and scheduled calls, administrative duties, inventory management. Interfaced with all levels of management, based in MA. build new service territory in MD, VA, and DC area.

Cert Health Sciences 2006 - 2007

Senior Technician

Assembly, calibration, diagnostic repair of medical instruments used in spinal therapeutics. Supervise and direct assembly technicians. Design and assemble electronic test fixtures. Interfaced with UL and CSA representatives. Performed safety ground bond, Hi pot and leakage tests. Field installations of the product.

Panasonic Systems Solutions Company 2005 - 2006

Technical Phone Support

Provided technical phone support for product information, initial design, implementation, and diagnostic troubleshooting of security systems. Involving CCTV cameras, bio-recognition, multiplexers, matrix switchers and recording medium, within network systems.

WILLIAM HENRY GARRETT, JR. Page Two

UV Fusion Systems Inc. Gaithersburg Maryland 2004 - 2005

Research & Development Technician

Participated in development and testing of Micro Cavity Discharge Devices in the UVB - Vacuum UV wavelengths. Proposed design changes which were implemented. Designed and set up an electronics and vacuum test station, with Monochromator, Spectrometer. Documented, calibrated, plotted and timely communicated results with supervisor, lead scientist and engineer. Participated in testing UV bulbs, various UV Lamp, mirror assemblies and power supplies. Wrote test procedures for a monochromator test station and instructed in the use.

Experience in most office, scientific, virtual and motion test Programs.

• Repaired and upgraded an existing vacuum system, saving the company $8,000.

• Devised and used innovative methods for electrical power and radiant output power 3D mapping.

• Gained further knowledge and experience in the UV band, including deep UV

MENTOR TECHNOLOGIES, NASA, Greenbelt Maryland 2002 - 2004

Instrumentation Technician

Working under NASA contract Constellation X project, within a 10K clean room environment, helped to devise and study as well as perform, precision glass slumping, cutting scanning and replication techniques. Help design, supervise and direct the installation of a furnace clean tent area.

MENTOR TECHNOLOGIES, NASA

Worked under NASA contract Astro E II project, within a 10K clean room environment,

prepared, precision debur, cleaned, cut, vacuum formed, inspected, image tested, and documented results on mirror substrates. Performed routine maintenance on production equipment. Performed special experiments. Interfaced on a daily basis with project scientists.

• Mastered the procedure of deburring and forming and in most cases able to exceed the stringent specifications required.

• Kept the project work production schedule ahead, with continuous workflow.

• Helped to Devise Glass cleaning and forming techniques to better the surface flatness at less than +/- .5u through a group effort.

WILLIAM HENRY GARRETT, JR. Page Three

CORVIS CORPORATION, Columbia, Maryland 2001

Production Test Technician

Working within a 10K clean room environment, prepared, tested, evaluated, inspected and documented results of Fiber Bragg Gratings. The daily set up, calibration and

maintaining of the test station. Interfaced with the technical writer to implement and edit written test procedures. Acquired special fiber handling and splicing skills and became

certified. Acquired knowledge of Lab View and other special software programs that were utilized. Tested, evaluated, and documented results of optical receivers, transmitters, splitters, combiners, multiplexer - demultiplexer modules and optical spectrum analyzer modules. Also interfaced with engineering and performed new product special test projects, when asked.

• Increased production by 40% overall in Corvis Fiber Bragg Test and Measurement Department. Proposed an engineering modification for all Test and Measurement stations, to change the document printer from parallel port to USB port, which was implemented. This dramatically increased the printer speed and eliminated error.

• Decreased the cost of document paper by 45% in Corvis Fiber Bragg Test and Measurement. Proposed a change from fiberless to coated document paper which was implemented. This decreased the cost from $.85 to $.40 a sheet.

SONY CORPORATION, Beltsville, Maryland 1990 - 2001

Diagnostic Technician

Repaired and refurbished computer monitors to the component level. Tracked recurring failures, issued field problem reports, assisted junior technicians and organized the products for a more consistent work flow. Worked in a division of Sony in Bristol, Pennsylvania as a diagnostic technician specializing in VHS, BETA, and 8MM video recorders, including technical telephone support. Worked as a Field Service Technician, making repairs in the field, to the component level, large projection, and direct view television monitors.

SONY CORPORATION, Beltsville, Maryland

Diagnostic Technician, continued

• Reduced customer returns on repairs by 30% at Sony Corporation. When working as customer technical phone support and in quality control, the product repair returns were reduced by almost one-third.

WILLIAM HENRY GARRETT, JR. Page Four

SELF-EMPLOYED 1985 - 1990

Technician/Owner

Electronic Repair Shop, servicing televisions, VCRs, stereos, and installing antenna systems. Participated in various service training and obtained managerial experience through hiring of employees and keeping abreast of activities usual to a shop of this nature, also acquiring and mastering public relations skills with customers

COM SONICS CORPORATION, Harrisonburg, Virginia 1982 - 1985

Production Test and Alignment Technician

Production development testing, assembling and testing PC board prototypes. Diagnostic repair. Tracking field problem reports of the new products. Making minor circuit redesigns that were implemented. Received a background in the RF, video, digital field. repair of several brands of RF spectrum Analyzers, commercial inch umatic and inch video recorders, video coaxial relays, leakage detectors, field strength meters

.• Played a key role in a front end modification, and other custom designs as part of a team.

HARRY’S TV & APPLIANCE, Harrisonburg, Virginia 1972 - 1982

Service Technician

Serviced televisions, stereos, electrical household appliances, performed in-home service calls, installed antenna systems.

EDUCATION

Capitol Radio Engineering Institute, Washington, DC.

Electronics Engineering, major in computer technology

Technical Diploma, Triplett Technical School, Mount Jackson, Virginia.

Specializations: Electronics Technology, and Radio, Television Broadcasting and Repair

High School Diploma, Turner Ashby High School, Dayton,Virginia

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