Customer Service Assistant

BLK * LOT * Athens Street South Susana Homes Molino II, BACOOR CAVITE

091*-******* / 093*-*******

*************@*****.**.**

AILEEN C. LEONCIO

Objective

To get hold of a challenging career with a solid company utilizing the chance to offer proven and developing skills inside the company.

Experience

1998-2004 PRAGMATIC DEV & CONS. CORP Makati City

Accounting Assistant

• In charge of check preparation and release.

• Handles petty cash and disbursement.

1998-2004 PRAGMATIC DEV & CONS. CORP Makati City

Front Desk Officer

• Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

• Calmed upset/angry customers, research and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

• Responsible for administrative tasks, i.e. payroll, weekly man hour report and consistently update personnel action notices.

• Maintained all proper documentation.

1994-1995 JOLLIBEE FOOD CORP Caloocan City

Smart Assistant

• Plan all sort of parties (particularly kids’ party).

• Handled as few as possible or as many details s the client requests. Assist clients just need help with a few specific thing- like selecting the food package, the party theme, etc…

• Always being on hand the day of the party to ensure everything is going smoothly.

• Handles the local store promotions.

• Counter person, in charge of cashiering.

• Do the suggestive selling of the product.

• Stands as the front liner of the store.

• Welcomes the in-coming customers and ask for their repeat business as they go.

Education

1990-1994 Centro Escolar University Mendiola Manila

• Bachelor of Science Major in Tourism

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