D’Andrea D. McQuirter
P.O. Box ***** * Houston, Texas 77227-2867 * 832-***-**** * *********@*******.***
Summary of Qualifications
• 10+ years experience in the Information Technology field, with experience in Management.
• Dedicated, hardworking individual with the intercommunication skills to work at all levels of the organization.
• Great Management and Organizational skills
• Outstanding Motivator and builder of teams.
• Works well in both team environments and individual assignments.
• Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
• Insightful, results-driven IT Professional with notable success directing a broad range of corporate IT security initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives.
Computer Skills
Platforms: Windows 9x/NT/2000/XP/Vista, MS Windows Server 2000, Citrix
MS Win Server 2003,MS SQL Server 20003, MS SQL Server 2005 MS Exchange Server, Unix (AIX), Linux (Red Hat),
SAP completed FICO, familiar PP, SD & MM Modules)
Networking: LAN / WAN Administration, Active Directory, VPN, TCIP/IP, DNS, Novell
Languages: HTML
Tools: LAN Manager, Norton Firewall, McAfee/Norton Virus Protection, Lotus Notes, Microsoft Office Suites(Word, Excel, Power Point, Outlook, Visio) Access, MS Project, Remedy, and Heat
Professional Experience:
International Paper Mills 2008-2009
Sap Project Business Support
• Responsibilities included configuration of FICO module Configuration includes: GL accounts, Account determination, Field Status Groups, Account Groups, Document types, Customer and Document number ranges, Terms of payment, Clearing functions - Posting Keys, Reason Codes, Automatic clearing, Account assignment, and Tolerance groups , Bank, Interest calculation, Statements, Dunning, and Credit Management functionality. A have also done Lockbox testing. Cleaned legacy vendor master data, reviewed vendor address data, purchasing limits, and line items displays and carry forward balances. For AP an AR. Worked with CRM, Customer Enrollment, Customer Interaction, Account Maintenance, Billing and Payments. Provide production support for system issues in the daily operations of the system. Interfaced with clients to determine requirements, and resolve issues.
ExxonMobil 2003-2007
Computer Software Specialist
Tested various software programs against the ExxonMobil Network to make sure they were compatible. Handled the process of adding software to the ExxonMobil network of computers in the United States and around the world. Responsible for customer software issues. Was able to explain why they were not allowed to use certain software on the network. Offered other software solutions in place of the software that was not allowed. If the customer felt that their need to use this software was imperative, I gave the recommendation to use this software off of the ExxonMobil Network. Reported any issues to the Vice President of our division.
ExxonMobil, 2001-2003
System Security Administration
Created user accounts and performed several other general user access control activities. Created User Groups and ensured that end users adhere to policies, standards and procedures that are in compliance with statutory regulatory requirements in the use of in-house, vendor; internet and personal computer (PC) based systems. Organized and performed tests of security data processing operations and operating systems, networks and related processes and functions as required. Was also part of the ExxonMobil Risk Assessment Team.
Continental Airlines, 2000-2001
UNIX System Administrator
Worked with a group of other Unix System Administrators in a Tier III Helpdesk role to handle the real time Unix Administration of the Continental Flight Operations Group. It was critical that we came up with solutions to computer downage as quick as possible because there were planes in the air depending on the Air Traffic Controllers being able to see routes, landings, and takeoffs.
ExxonMobil, 1999-2001
Help Desk
Was on a Tier II Helpdesk team. We handled all issues sent to us from the first response team. We had a 96% completion ratio.
Western Geophysical, 1997-1999
Jr. UNIX System Administrator
Handled the day to day operations of the Unix Administrations. Which included various duties including updating and maintaining the DNS Server and creating TCP/IP addresses.