Customer Service Administrative Assistant

Patricia Townsley

** **** ****** ******, ** ***** Phone: 973-***-**** E-Mail: *****************@*****.***

Professional Profile

Assisted in the pharmaceutical sample accountability and Database Operations with great attention to detail and timeliness in having the data we needed for our sample orders to be process in a timely manner. I have working knowledge of Microsoft Office Suite, DOS.

Experience

Express Scripts INC. Lincoln Park, NJ – Administrative Assistant 05/06 – 09/10

•Supervised approximately eight employees at once.

•Worked with MS Word to prepare order documents, and Excel to prepare spreadsheets.

•Coordinated with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

•Compiled vendor’s records and maintained an updated and error-free database.

•Made research of viable information for company reference and reporting.

•Provided training for new employees.

Express Scripts INC. Lincoln Park, NJ – Data Entry Clerk 07/99 – 05/06

•Entered data into online and offline system.

•Compared data entered with source documents and re-entered data into verification format to detect errors.

•Generated reports for higher management.

Education

Berkeley College, Woodland Park, NJ 09/04 – 05/07

•Associate in Applied Science

•Major: Business Administration

Skills

•Knowledge of Word, PowerPoint, Excel and Microsoft outlook in Microsoft Office Word 2010

•Excellent skills in customer service and teamwork

•Strong analytical and organizational skills.

•Ability to work or interpret data independently

•Able to communicate effectively with clients and co-workers

•Invoices/ Expenses Report/ Payment to Transaction

•Typing speed with 50 wpm.

Contact this candidate