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Engineer Manager

United States
August 28, 2012

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**** * ***** ***, ****** IL, 60076



DePaul University Chicago, IL Graduated: March 2012

Bachelors of Sciences: Information Systems (Current GPA 3.767/4.00)

Relevant Projects:

• Worked on a database management project on SQL

• Created websites in Wordpress and Joomla

• Worked on a real world documentation of prototyping, user requirements, design analysis, usability testing, use case development and UML

• Worked as the documentation manager in the final year project, which was to create a Content management system

• Worked on OpenBravo ERP system.

SZABIST Karachi, Pakistan August 2007 - December 2009

Bachelors of Sciences: Computer Sciences (Completed 130.5 credit hours)


• Languages: C, C++, HTML, HTML5, java script

• Operating Systems: Windows 7, Windows Vista, Macintosh

• Software: MS Visio, Word, Excel, PowerPoint, Front Page, Photoshop, Dreamweaver, WordPress, Joomla, ADP Payroll expert, Microsoft Outlook, Databases: MySQL, ERP: Open Bravo, Quick Books


Alcatel-Lucent Inc – Plano, Tx May 2012- Present

Noc Engineer for tier 1 (Contract position for 6months)

• Provide surveillance capabilities for alarm monitoring and Tier 1 maintenance analysis and ensure maximum possible service availability and performance. Also provision customer network services on core equipment.

• Provide support services for Engineering and other technical teams.

• Work with OMS 1350 and remotely view cisco equipment to ensure successful communication amongst different sites.

University Ministry in the Loop - DePaul, Chicago, IL September 2011 – March 2012

Student Worker

• Helped conceptually and graphically design and distribute/hang flyers

• Contributed towards developing and implementing creative outreach strategies

• Provided administrative support by performing general office work

Fazal Development Network, Chicago, IL March 2011- June 2011

IT Help Desk Intern

• Tracked all important documents and monitored problems to ensure a timely resolution

• Installed and configured workstations. Also updated data and reformed manual/automatic backup as needed.

• Generated bi-weekly payroll using ADP Pay-ex software for the entire company.


Aga Khan Youth and Sports Board, Kampala, Uganda June 2007 – January 2010

Content lead (Volunteered remotely from Pakistan and also during school breaks while visiting my family)

• Managed team of 10 engaged in educational advancement and positive development of youth.

• Introduced innovative programs such as Academic day camps, confidence building seminar, fitness clubs and organized sports tournaments

Girl Scouts Kampala, Uganda January 2003 – May 2007

Girl Scout then promoted to a team leader in 2005

• Led a team of 50 highly capable girl scouts and organized meetings with the entire troop every month.

• Organized charity and community service events partnering with Red Cross and Habitat for Humanity.


• Tau Sigma Honors Society

• Golden Key International Honors Society

LANGUAGE SKILLS: English, French, Hindi

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