Customer Service Technician

Location:

Posted:

October 17, 2012

Amber Betters

C 401-***-**** E Mail: *********@*****.***

Objective: To obtain a position as a Pharmacy Technician in a retail pharmacy, nursing home or hospital environment.

Skills: ● Microsoft: Excel, Word ● Math Computation

● Customer Service ● Pharmaceutical Terminology

● Telephone Etiquette ● Knowledge of HIPPA,OSHA, JCAHO

Experience: Pharmacy Technician Extern

Walgreens, Pawtucket, RI 12/2011-2/2012

• Received customers dropping off and picking up prescriptions and verified personal information

• Stocked the pharmacy as directed by Pharmacist

• Located customer information in the pharmacy database and applied medical insurance to payments

• Processed cash, debit, and credit payment transactions

• Filled customer prescriptions as directed by Pharmacist

Cashier/Crew

Dunkin Donuts, Pawtucket, RI 2007-2008

• Handled counter and drive up window and prepared orders according to customer specifications

• Prepared sandwiches, beverages and specialty drinks

• Adhered to RI Department of Health Food Handling Regulations

• Cleaned and sanitized front and back work stations

• Stocked display cases and work stations

• Processed cash, credit, debit, gift card and coupon transactions

• Reconciled cash drawer at end of shift

Education: Pharmacy Technician Certificate

Lincoln Technical Institute, Lincoln, RI 12/2011

Certified Nursing Assistant Coursework

Community College of RI, Lincoln, RI 2011

GED

Blackstone Community Action, Pawtucket, RI 12/2010