Management Manager

Mashfika Mahbub

***-**** *** ** ****, Montreal, Quebec H3H 2B5, Canada

Phone: 514-***-****, Email: ciegw0@r.postjobfree.com

Professional Characterization

Excellent organizational, time-management, analytical and problem solving skills.

Self-motivated and dedicated team player.

Excellent communication skills.

Excellent experience in installing, configuring, maintaining and troubleshooting any OS/ system software.

Efficient in administrating UNIX/Windows/Linux network environment.

Excellent experience in providing office and on-call support for network troubleshooting.

Strong problem solving and decision making skills.

Sound educational background, experience with software development in industry with different programming languages, knowledge of web and core applications, Network & database technology concepts and ITIL.

Able to analyze & resolve problems, can effectively manage multiple tasks.

Educational History

Masters in Computer Science Fall 2010

Concordia University, Montreal, Quebec

Bachelor of Science in Computer Science Fall 2003

University of Asia Pacific, Dhaka, Bangladesh

Computer Skills

Languages/Tools & Development Environments Java, JUnit, JavaDoc, Eclipse, UML, XML/XSLT, HTML.

Operating Systems: MS windows 3.1/95/98/NT/ME/2000/XP, UNIX and Linux

Database Management: SQL, MySQL, MS-SQL Server 2005, OLAP & Data Warehousing.

Software Engineering: Rational Rose, Version Controlling, Agile, RUP, Test Driven Development

Server Management: Apache Tomcat, Apache web server, Sendmail, DNS management.

Personal Information

Authorized to work in Canada (Permanent Resident of Canada).

Willing to do shift work.

Willing to work overtime.

Willing to travel.

Willing to relocate.

Career Related Experiences

Application Tester Jan 11 – Cont.

Volt Canada Inc., Montreal, Quebec

Identify and analyze incorrect program behavior and identified as a Bug.

Report to the developers using defect tracking system.

Perform stress testing, performance testing and functional testing.

Assistant Manager Nov 06 - April 08

Legendre Lubawin Marketing Inc., Montreal, Quebec

Managing client communication work flow.

Responsible for Data import and maintenance data management system.

Hiring new resources and train them for the working environment and monitoring performance.

Data interpretation (coding), analyzing the survey results and preparing reports.

Report Generation & document management.

Assistant Human Resources Manager May 05 - May 06

Hometown Apartments Ltd., Dhaka, Bangladesh

Train new hires for the working environment.

Performance monitoring of the construction teams.

Management of Employee data and Salary processing.

Market Researcher Nov 03 - May 05

Grameen Phone Ltd., Dhaka, Bangladesh

Prepare flowchart, task analysis and task modeling for the marketing research projects.

Live Data collection, Data entry and analysis with statistical functions.

Report generation and presentation.

Data management for future research projects.

Technologies: SPSS, MS, Excel, MS PowerPoint, UML.

Volunteer Work

System Administrator January 2003 - June 2003

University of Asia Pacific

Configured and Administered CS network.

Installed OS (Windows & Linux) to workstations.

Managed user account and groups.

ACADEMIC PROJECT

Online Hotel Reservation System (Requirements and Design Analysis)

Prepared vision documents by interviewing clients.

Created web based prototype (using HTML) for gathering fine tuned requirements.

Functional and Non-Functional requirements analysis.

Verification and Validation of gather requirements. Feasibility analysis.

Designed Domain Model and generated Use Cases for the system.

Using Rational Rose designed System Sequence Diagram.

Designed Online Reservation system for Residential Hotels.

Designed 4+1 Architectural View Model.

Technologies: UML, Rational Rose, Z-specification, HTML, Requirements Verification Methodologies.

Web Accessibility Enhancement for Visually Impaired Computer Users

Improved web interfaces for accessibility for Visually Impaired (especially blind users) users.

Identified the key factors that hinder web interface accessibility for this group of users.

Categorization of the problem and user according to severity and backgrounds.

Coloring features and sound enhancement for better accessibility.

Designed and verified (by personas) several web interfaces.

Technologies: HTML, CSS, JavaScript, WAI, W3 standards.

Plug-in development for Eclipse Project

Designed and Implemented Java plug-in for eclipse environment.

Feasibility and functional requirement analysis.

Used MVC architecture pattern.

Technology: Java, Eclipse, JavaDoc, XML, XML validation, Design & Architecture Pattern, SVN.

Distributed Banking System Design

Researched and analyzed Distributed computing theories.

Implemented FIFO communication channel amongst distributed entities.

Implemented Replica, Replica Managers for distributed execution management.

Used Reliable UDP (R-UDP) for reliable communication channels.

Used CORBA for implementing distributed application framework.

Used IDLJ for implementing CORBA interfaces.

Technology: Java, CORBA, IDLJ, Eclipse, Design Pattern, Web Services, SOAP.

War Simulation Game (Test Driven Development)

Functional and Non-Functional requirements analysis.

Verification and Validation of gather requirements. Feasibility analysis.

Test driven development (using Junit Frame work) following complete Agile software development methodology.

Used CVS for version controlling.

Performed “Performance & Stress Testing” and UI Testing.

Performed white Box testing during presentation.

Technology: Java, Eclipse, JavaDoc, Design & Architecture Pattern, Junit, CVS, Requirements Verification Methodologies.

Data Warehouse for OLAP analysis

Designed data warehouse from the legacy OLTP system.

Determined key stakeholders, processes and designed required data marts, fact tables for business analysis.

Developed visualization subsystem to perform OLAP operations.

Technologies: MDX,SQL,MySQL database server, Kettle (ETL), Mondrian (OLAP), Pentaho Reporting, JSP, Tomcat(Application server).

Achievements

Co-author of the research publication "An Improved DDCA Algorithm for Single Resource in Mobile Cellular Network", ICCIT 2004.

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