Customer Service Sales
Resume:
Rebecca C. White
Hampton, Georgia ,30228
********@*****.***
OBJECTIVE: To successfully provide quality customer service, utilizing my extensive experience in sales, clerical support and my ability to work in the public.
Summary of Qualifications
Ability to work in a fast-pace atmosphere
Able to multi -task
Effectively developed telephone communications skills
Familiar with MS Word & Excel
Obtained National Retail Certification Certificate
Obtained MOS Word Certification Certificate
EMPLOYEMENT HISTORY:
Goodwill Industries
Cashier (Full time opportunity) New York,NY
04/2011-02/2012
Operated cash register
Itemized customers purchase using debit , credit and cash transactions
Enrolled customers into loyalty rewards point program
Helped increased sales dramatically to meet company daily quota
Provided excellent customer service skills
DCAS Civil Service New York, NY
Test Proctor (Per-Diem) 09/08–03/2011
Monitor Testing sites
Administer test for participants who have applied to take civil service exams
Opportunities for a Better Tomorrow Brooklyn, NY
Part Time Receptionist (Job Training Opportunity) 09/10 to 01/2011
Operated telephone switchboard to answer, screen and forward calls, providing information
Greeted persons entering establishment, determined nature and purpose of visit and provided customer service
Opened, sorted and routed incoming mail answer correspondence, and prepared outgoing mail
Operated office machines, such as photocopiers, facsimile machines and voice-mail
Census Bureau Brooklyn, NY
Enumerator (Temporary Opportunity) 04/10-8/10
Conducted questionnaires for tenants who did not complete and return their questionnaires by mail
Reviewed questionnaire for accuracy
Traveled to various city locations
Reported to Crew Leader at the end of every work day
Toys R Us New York, NY
Sales Associates/ Cashier (Seasonal Opportunity) 11/09–01/10
Itemized and total customer’s purchases in stores.
Performed various cash, check, and credit card /debit transactions.
Handled over $10,000 on a weekly basis
Omega Home Health Aide Brooklyn, NY
Home Health Aide 05/09–09/09
Provided personal care for clients.
Escorted clients to doctors’ appointments.
Cleaned client’s home and laundry.
Smiling Faces Christian Day Care Brooklyn, NY
Teacher’s Assistant (Summer Youth Opportunity) 09/02- 07/04
Assisted teaching staff of head start/daycare.
Helped teachers plan activities that would stimulate growth in language, social and motor skills.
Accompanied children on walks and other outings.
Education
John Jay College for Criminal Justice New York, NY
Major: Correctional Studies (Accumulated 12 Credits) 08/2008 – 01/2009 Degree- Pending
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