QA Lead/Manager
Resume:
ROBERT LANE
Woodridge, IL *0517
Home 630-***-**** Cell 630-***-****
Email: **********@*******.***
Senior QA Analyst with expertise in all phases of testing for client/server and Web applications
SUMMARY OF QUALIFICATIONS
Over 15 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, estimation, scheduling, testing, defect tracking, management, and reporting.
Adept at using both manual and automated testing tools (WinRunner, QTP, Test Director, Quality Center) to troubleshoot systems, integration, user acceptance, positive and negative, functionality, regression, performance, load and stress testing.
Develop use cases, user interface specifications, and user requirement specification documents.
Liaise with developers, business analysts, and user representatives in application design and document reviews.
I possess superior analytical, troubleshooting, communication, and presentation skills.
PROFESSIONAL SKILLS
Classified Ventures, Chicago, IL. 2006-2009
Technical skills used for this position:
Testing Tools: Visual Source Safe, Visio, PVCS Tracker, Trac, Selenium, TOAD
Platforms: Windows Vista/XP
Languages: SQL, XML, SOAP, HTML, C++, Java, PHP, J2EE, Visual Basic
Software: MS Office, SharePoint
QA Lead Analyst
Led a department of 7 quality assurance engineers in all aspects of software testing.
Accountable for estimation efforts in addition to integrating technical efforts into project plans/schedules in accordance with all Project Managers.
Responsible for ensuring the technical delivery of product/code is satisfied across the project landscape; aggressively identify and address risks as they relate to project delivery.
Led effective test plan and test case reviews.
Offered critical technical input across all phases of the SDLC, specifically with regard to feasibility and high-level design.
Worked with data, application, and architecture teams to define, install, and enforce best practices and agreed upon standards, inclusive of: testing conventions, integration testing strategies, etc.
Lead tester for data warehouse project.
Agile environment of web based applications using Java. Hands-on testing 25-75% of most projects while performing lead activities.
Motorola, Schaumburg, IL. 1997-2006
Technical skills used for this position:
Testing Tools: WinRunner, Visual Source Safe, Rational Clear Case, Clear Quest, DDTS, Visio
Platforms: Linux, UNIX
Languages: SQL, C++, Java, Visual Basic
Software: MS Office
Senior Software Engineer
Performed all aspects of software testing and quality assurance for software applications projects for global customers, including requirements identification, developing project timeline, test plan/case writing, execution, validation, release, and post-launch support.
Managed a small team, including assigning/prioritizing tasks, reviewing individual performance and tracking against established goals. Responsible for overall quality improvement of the team.
Worked closely with software developers to resolve critical issues identified during testing.
Responsible for ensuring the pre-release quality for the Operational Maintenance Center (OMC) and served as team lead to the OMC Load & Stress Team. Created new Load & Stress process using state-of-art automation tools, beta market environment testing in-house systems, and application tools for project applications released globally to Motorola customers.
Worked with customers to customize applications as well as with software developers to develop, troubleshoot, and debug applications prior to customer application launch.
Maintained a consistent track record of leading two teams with an 80%+ defect containment rate for six years running.
Sprint/NEXTEL Project:
Simulated Sprint/NEXTEL market OMCs into existing testing environment and developed methods to replicate the customer’s environment as well as performance limitations over multiple releases to ensure stability.
Managed and Organized Load & Stress team members in software test planning, setup, execution, and documentation of performance inadequacies and defects; communicated findings with upper-level managers.
Utilized tools to replicate authentic database size, collect samples of product progress, and collect data for analysis to local servers, to verify product I/O optimized, and to analyze and format graphically to illustrate the strengths and weaknesses of product performance.
Atex Media Solutions, Downers Grove, IL. 1983-1997
QA Engineer/Analyst
Tested post-development client-server based software packages for the print industry, including magazines, catalogs, and newspaper publications.
Served as project test lead on client installations; identified and resolved critical issues; performed end-user training.
Provided 24/7 technical support to resolve critical client-server software issues for newspaper clients.
Presented reports to management at all levels.
Grainger Installation Project:
Led the software project testing for Grainger’s tool catalog.
Worked closely with ATEX’s installation team as well as with the customer’s in-house staff to ensure all phases of testing, troubleshooting, validation, and execution were accomplished in accordance with quality standards.
Product installation resulted in a $2 million product cost savings to Grainger.
EDUCATION AND CERTIFICATES
EDUCATION: ITT Technical Institute, Indianapolis, IN.
Associates Degree in Electrical Engineering, with Honors in 1978
Completed numerous Motorola-sponsored training courses, including: Six Sigma Foundations, M-Gates for Project Teams, Performance Leadership Workshop, Developing Quality Software. (1998-2004)
Keywords: QA/QC, Object Oriented Analysis, OOA, Unified Modeling Language, UML, Rational Unified Process, RUP, Capability Maturity Model, CMM, SDLC, quality assurance, white box, black box, UAT, test, software, commercial, requirement, design, engineer, document, write, execute, industry, standards, review, function, functional, develop, report, defects, bug, issue, server, Solaris, Unix, Linux, shell, script, SQL, query, database, data, Oracle, Informix, TOAD, troubleshoot, network, telecommunication, Java, DSL, Wireless, SNMP, XML.
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