IT Manager

Ling Wang

Cell: 778-***-**** Email: *****************@*******.***

OBJECTIVE

A suitable position, such as, freight coordinator, customer service etc. in British Columbia, giving me the opportunity to work in your company.

SKILLS

- Well organized

- Ability to problem solve

- Excellent Team player

- Initiative/Proactive

- Work well under pressure

- Pay attention to detail

EXPERIENCE

DHL Global Forwarding Vancouver 2007 - 2009

Air Import Coordinator

- Arrange for the movement of world wide imports shipments Canada for Key accounts, most of them from Europe, Asia, Africa.

- Well mantain current clients and suport sales to get more customers

- Analysing the operation data timely to decrease the loss of key accounts

- Average handle 180 files per month

- Turning loss accounts to profit

- Quoting to current clients timely and accurately

- Establish excellent relationship with clients and contacts with overseas station

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Ocean Import Coordinator

- Arrange for the movment of Key accounts shipments, most of them from Asia.

- Anticipate, indentfiy and rectify any exceptions and to keep the customer informed at all times.

- Prepare needed documentation, loading and cosolidating plan, and arrange for delivery to customer DCs in Vancouver, Toronto, Calgary etc.

- Handled an average of 100 containers / 150 files per month.

- Profit increased 15% by excellent cosolidated delivery system formulated by me.

- Master in Lognet web systems, Logis Ocean systems.

- Familar with RPMs quoting system

- Established good contact with overseas stations with better communication and coordination.

- Any other task, as required by Supervisor.

Regional Accounts Payable/ Operation Support

- Process all Accounts Payables for Air, Ocean and Brokerage in YVR,YYC and YEG, including inter-company and intra-company invoices as well.

- Master in COSS system/Logis Air/ ITRM4 Brokerage system.

- Ocean Operation Support, Gateway Billing, Documentation preparation for Bestbuy & Loblaw key accounts, reconcile intercompany invoicing issue.

Canada Post Outlet Vancouver 2006-2007

Customer Service

Well versed in all transactions, mastering the ROSS operating system, ordering, and inventory management related to Canada Post, providing efficient and friendly customer service.

China Postal Cargo Airlines (EMS) Beijing 1995 – 2006

Marketing Coordinator - INTERNATIONAL CARGO DEPARTMENT 1999-2006

• Creating marketing plans for new & existing domestic and international routes.

• Processing documents required by government authorities for opening international flights such as air carrier operation certificates, ground service agreements with airports, and other related reports and documents as required.

• Main contact person dealing with IATA, from initial membership stage and CAAC other government.

• Negotiating rates and signing contracts with freight forwarders or agents.

• Accurate and timely turn around of all inbound and outbound cargo.

• Ensure all receipts and documents are passed over to the operations departments in a timely manner

• Master in INCOTERM 2000.

• Problem solving as required

Marketing Assistant - PLANNING & DEVELOPMENT DEPARTMENT 1996-1999

• Assist all functional groups with transportation requirements and planning, and monitor transportation activities companywide to achieve an optimal service and cost balance.

• Manage & prepare documentation (air waybill, weight and balance sheet, etc.) for all flights.

• Assist Accounts Payable with correct coding of transportation invoices.

• Maintain weights and measures list for active products.

Network Solutions - SCIENCE & TECHNOLOGY 1995

• Programming applications with SQL,ACCESS,EXCEL, Foxpro, ASP.

• Establishing NOVELL4.2&WINNT4.0 LAN. Supervisor of LAN in 1995.

• Troubleshooting computer hardware and software problems.

EDUCATION

2004 - MBA - PROJECT MANAGEMENT.

Beijing University of Technology

Affiliated to City University Bellevue WA, USA

1999 - BACHELORS DEGREE – Computer Software and Applications

Beijing University of Technology, China

1995- DIPLOMA - NUMERICAL CONTROL TECHNOLOGY.

North China Institute of Aerospace Industry, Hebei Province, China

OTHER CERTIFICATES AND COURSES :

2009 - FIATA DIPLOMA IN FREIGHT FORWARDING

2009 - Certification II International Freight Forwarding, conducted by CIFFA at BCIT, Vancouver

2008 - Certification I International Freight Forwarding, conducted by CIFFA at BCIT, Vancouver

2003 - Professional Training: International Cargo Transportation. Civil Aviation Institute Beijing

2000 - CCNA Certificate: CISCO Network Training. CISCO China.

1999 - LCCIEB Certificate (English). Passed With Distinction

SINO-CANADA Business Institute. Beijing

REFERENCES: References upon request.

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