Customer Service Manager
Resume:
Dexter E Calangi
Corona,CA
********@*****.***
Objective
To obtain a full time position as a night auditor
Skills
good communication skills
Interpersonal (people) skills
Sales skills
Leadership skills
Time management skills
Teamwork skills
Excellent time management and prioritizing skills
Posses basic mathematical skills
basic Microsoft office skills
Ms word/excel/power point/outlook
excellent Customer service skills
clerical skills
Type 45 wpm
Able to lift up to 70 lbs
speak, write, read in English and Filipino language ( Tagalog) Fluently
Spanish- Advanced level
Education
Preferred College of Nursing Hollywood, CA
Certified Nursing Assistant/ Health Aide 2003 Undergraduate
CPR Certified 2003
Immaculate Concepcion College, Batangas, Philippines
Bachelor of Arts, 1996 Undergraduate
Major : Management
Immaculate Concepcion College, Batangas, Philippines
High School, 1994
Work Experience
Valet Parking Attendant/ Supervisor
Ampco/ EA Games Playa Vista, CA
2004- still employed
Manager: Edgar Bejero 310-***-****
Parking and retrieving automobiles for customers in parking lots, greeting customers, opening their doors, issuing
ticket stubs, placing numbered tags on windshields, giving customers matching tags for locating parked vehicles, taking numbered tags from customers, keeping parking areas clean and orderly, lifting, positioning and removing barricades in order to open or close parking areas, inspecting vehicles in order to detect any damage.
Hotel front Desk
Ocean park inn Santa Monica, ca
2000-2010
Manager: Fred Shiandeh 310-***-****
Greeting and registering the guest, providing outstanding guest service during their stay, Confirming reservation, clerical jobs, run daily reports, report accident, cash guests personal checks, receives cash, checks and credit card payments from guests, issues receipts, refunds, credits or change due to guests and record the amount received, settling the guest’s account upon completion of their stay, coordinate with housekeeping
Fleet Assistant
Miller Toyota Culver City
2000-2003
Manager: Tom Nichols 310-***-****
Performing general administrative duties including typing, copying etc., ordering office supplies, maintaining records management systems, filing various documents pertaining to vehicle/equipment, policy acknowledgements and field personnel, processing DOT hours of service and vehicle inspection logs, assisting with scheduling vehicles maintenance interval and repairs, performing data entry for vehicle/equipment specifications
Seafood Clerk
Trident Seafood Akutan, Ak
1998-2000
Manager: Niaii Matea 907-***-****
Greeting and assisting customers, creating display cases, counting and recording merchandise, loading and unloading pallets, keeping the department clean and safe.
Warehouse clerk, Cashier, customer service
Circuit City Hollywood, CA
1996-1998
Manager: Jin Diaz 213-***-****
Greeting customers, warehouse inventory, receiving/shipping, customer service skills, sales and return
Arcade Attendant
SM City Southmall Las Pinas, Philippines
1994-1996
Assists patrons of amusement facility, perform minor repairs on game machines, places out of order sign on defective machines, notifies maintenance departments of defective machines
References Available Upon Request
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