Carol Gallina
Yucaipa, CA 92399
*********@*******.***
October 6, 2008
RENAISSANCE ESMERALDA RESORT & SPA
Indian Wells, CA 92210
RE: ADMINISTRATIVE ASSISTANT
In the interest of obtaining employment with your company, the
accompanying resume will provide you with information regarding
my background and capabilities.
As an employee with your company, my position requires organization,
diplomacy, honesty, communication, patience and self-motivation.
I am capable of working for all levels of management and confident I
would be a strong asset to your company.
Thank you for your time and consideration. I look forward to a personal
interview at your convenience.
Sincerely,
Carol Gallina
Carol Gallina
12300 5th Street, Unit 7
Yucaipa, CA 92399
*********@*******.***
Strong work ethics. Follows leadership directives. Positive attitude with a desire to succeed. Possess strong commitment to team environment. Works well with others to ensure a high level of professionalism. Communicates in a positive, supportive manner. Ability to work independently as well as part of a team in a professional manner.
CUSTOMER SERVICE REPRESENTATIVE 05.07-05.08
LAMPS PLUS, INC.
Provides professional and knowledgeable customer service to associate company stores nationwide. Able to effectively analyze moderate to complex customer service questions. Basic computer operating abilities; access and utilize AS400 company system. Coordinates a high volume of incoming calls, faxes and e-mails. Coordinates closely with sales to generate orders and solve issues with customers. Follows assigned accounts closely to assure that the customer is satisfied with the level of service received. Data Entry Support as assigned.
RECEPTIONIST/CLERICAL 09.06-01.07
WILLSTAFF WORLDWIDE TEMP AGENCY (KEITH-SMITH CO.)
Assists executive assistant with organization of President/Chief Executive Officer's personal and work related files. Answers multi-line phone. Greet visitors and directs to appropriate person or department. Mail processing. Records maintenance. Hands out employment applications; ensures completion of application. Maintains office supplies; arranges for equipment maintenance. Data input. Provides administrative support as assigned.
EVENT REPRESENTATIVE/PLANNER 04.01-02.05
AMERICAN GOLF CORPORATION
Ensures optimal booking business. Successfully interacted with clients to generate repeat and referral business. Types, verifies client contracts to ensure accuracy and timely execution of each contract. Prepares, types memorandums to affected departments outlining details of each event. Organization and maintenance of client files. Maintains department and client calendar. Collects deposits and all monies for final billing. Provides administrative support as assigned.
DEPARTMENT SECRETARY 12.97-02.01
HOLIDAY INN
Maintains department files, policy manuals, proposals and client records. Schedules General Manager’s appointments and conferences. Types each client contract, distributes to operating departments. Assists with new employee orientation meetings. Assist with maintaining employee database. Checks references and background information. Coordinates with department staff to ensure contracts and records are complete and accurate. High volume telephone calls and client contact. Documentation of weekly activity report. Provides administrative support as assigned.