Sales Manager

Steven D. M. Hill

**** ********* **. 248-***-****

Clarkston, MI 48348 **************@*****.***

linkedin.com/in/stevenhill4

NEW BUSINESS/ACCOUNT MANAGER

Retail Commercial Industrial Food Service Distribution

Food Sales

Top-performing sales professional with an award winning track record of consistently exceeding established objectives, growing business in existing accounts as well as developing new accounts. Outstanding interpersonal skills resulting in loyal and meaningful customer relationships. Self motivated. Excellent writing and presentation skills. Proven ability to capitalize on market opportunities and produce results through consultative selling, persistence and dedication. Demonstrated success in “commission only” environments.

CORE COMPETENCIES

• Established as an outstanding prospector of new business.

• Exceptional ability to analyze territory trends and market events to create effective strategies for maximizing desired sales and results.

• Proven expertise in competitive selling, negotiating contracts and closing business based on product differentiation and superiority - often at higher profitability.

• Remarkable flexibility and adaptability in reacting to and capitalizing on changes within the company and the market place.

• Competitive nature resulting in the meeting and exceeding of sales expectations.

PROFESSIONAL EXPERIENCE

CSM BAKERY PRODUCTS N.A.

$4 Billion Global Bakery Ingredient Manufacturer

Territory Sales Manager (2006 – present)

Managed $12 million territory. Represented a wide range (approx. 3,200) of manufactured bakery ingredients and finished products to a wide range of customers and market segments. Recognized regionally for expertise in selling, business management, customer relationships and team building through consistent sales growth and added account responsibilities. Territory included Illinois, Indiana, Michigan, Ohio and Pennsylvania.

• Prospect and penetrate new accounts. Key wins include:

o Loaf Cake and Scone Business at Biggby Coffee (140 store chain).

o Icing business at Cottage Inn Pizza (60 store chain).

o Current negotiations with Coffee Beanery, Hungry Howies, Bagger Dave’s.

• A leader in new product and new format/platform sales. Recognizing the shift in the market place toward “thaw n sell” items, this new format accounted for approx. 65% of new sales growth.

• Determined focus on a ‘value added’ sales approach to achieve growth in both sales and profitability. Realized a 2% growth in top accounts through price increases/margin management.

• Took on, adapted and showed significant growth (started with approx. $6 million in sales and currently manage $12 million in sales) in:

o In Store (Meijer, Spartan).

o Industrial (Awrey Bakeries).

o Retail customers (individually owned retail outlets).

o Bakery products distributors: (Bakemark, Gordon’s Food Service, US Foods and Sysco).

• Results driven approach to sales resulted in exceeding goals for Quarters 2, 3 and 4 of 2010 by 5% - 8%.

• Successfully led 2 highly trained technical service representatives to form a winning team.

• Actively practice Miller Heiman sales techniques acquired through training course.

BAKEMARK USA

CSM’s North American Distributor of Bakery Ingredients.

Territory Manager (1998 – 2006)

Successfully promoted a full line of bakery ingredients as a distributor sales representative to become the top account manager in the region within 3 years – with no prior bakery or distributor sales experience.

• Initially sold exclusively to retail bakeries then expanded, successfully into less traditional markets such as universities (U of M, Michigan State), hospitals (Sparrow, Covenant), grocery stores (Hiller’s, VG’s), casinos (Soaring Eagle) etc. to dramatically grow sales and knowledge of additional market opportunities.

• Customized business planning and activities to better manage priorities resulting in numerous awards and compensation increases.

• Divisional Awards – Greatest Profit Increase 1998, 2000, 2001, 2003.

• Top 10 National Sales Award.

L. KARP & SONS

Regional Manufacturer and Distributor of Bakery Ingredients. Acquired by CSM in 1998.

Sales Representative (1994 – 1998)

Excelled in the opening of new accounts as well as growing existing ones through the sale of Karp’s manufactured bakery ingredients and a full line of commodities.

• Prospecting award – 50 new accounts in a single year.

• Divisional Award – Greatest Gross Profit Increase 1997.

METROPOLITAN LIFE – CANADA

International Insurance and Investment Company

Sales Representative, Windsor, Canada (1991 – 1994)

Provided sales and service of Life and Disability insurances as well as mutual fund and annuity products. Grew in the area of needs and solutions selling.

• Quickly learned required technical and sales knowledge necessary to achieve sales goals and qualify for sales campaigns.

HILTON INTERNATIONAL

International Hotel

Assistant Manager/Director of Guest Services, Windsor, Canada, (1985 – 1991)

Hired, trained and managed a staff of 20 Guest Service staff into the “Best Darn Department” in the 277 room Hilton International Windsor.

• Rapidly rose from Bellman to the youngest Manager in the hotel.

• Led a team of approx. 20 staff to consistently exceed guest’s expectations.

RECENT PROFESSIONAL ACCOMPLISHMENTS

Maximized Bonus Potential 2010.

Qualified Near Top Of Bonus Ceiling 2008, 2009.

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