Project Manager Management
Resume:
Robert Terry Nugent
North Myrtle Beach, SC 29582
********@*****.***
QUALIFICATION SUMMARY
Results oriented leader known to exceed expectations and overcome challenges. Team oriented player with strong technical and project management background. Over twenty-five years’ experience designing and installing technology solutions with proven capabilities managing multiple projects concurrently.
CAREER SKILLS
• Data Center Construction
• Data Center Relocation
• Communication Network Design
• Virtualization of Servers
• Technology Consulting
• Managed Hosting Services
• Network and Server Design
• Technical Sales Engineering
• LAN / WAN Engineering
• Internet / Web Technologies
• Business Requirements Analysis
• Information Technology Outsourcing
• Systems and Network Implementation
• Network Management and Tools
• Project Management, Planning, Budgeting, Tracking
• RSA SecurID Authentication
• RSA Soft Token
• BlackBerry Enterprise Services
PROFESSIONAL EXPERIENCE
WELLS FARGO, Charlotte, NC December 2010 –February 2011
Senior Project Manager - Corporate Security Technology Services
• Project manager responsible for migration projects merging banks remote access and authentication solutions into a common platform and support organization.
• Managed design and implementation of new remote access solutions for employees, vendors and independent brokers to access bank resources.
• Responsible for planning, execution and management of enterprise security projects related to merger. Projects consist of RSA two-factor authentication systems consolidation, employee and vendor secure remote access solution migrations.
TIAA-CREFT, Charlotte, NC June 2010 – December 2010
Solutions Architect – IT Infrastructure Engineering & Architecture
• Responsible for creation, review and approval of technical design documents. Ensuring all infrastructure support areas approved of solutions prior to deployment.
• Managed technology evaluations of infrastructure management tools and devices. Provided engineering and architectural design services for enterprise projects associated with corporate infrastructure.
• Architectural review of all projects to ensure that corporate technology standards were being utilized and that all new technologies were documented and tracked for corporate standards
.
WELLS FARGO / WACHOVIA, Charlotte, NC September 2007 –June 2010
Senior Project Manager - Corporate Security Technology Services
• Manage infrastructure project team researching, designating, testing and the implementation of new technology solutions. Project objective was to identify the viability of utilizing smart phones, Blackberry devices, as RSA software authenticator devices through pilot implementations.
• Responsible for planning, execution and management of enterprise security projects related to merger.
ACXIOM CORPORATION, Conway, AR January 2005 - March 2007
Project Manager/Solution Architect - Network Services Business Integration Outsourcing Sales
• Analyzed and designed infrastructure architectures for new customers and improvements to existing customer environments.
• Lead team which created java applications that provides online access to Oracle datamart from web based application.
• Created network architecture and solution pricing models for Network Services Outsourcing organization. Provided network design and sales support in closing a total ITO Outsourcing contract valued over $170 million.
FIDELITY INFORMATION SERVICES, Little Rock AR April 2003 - July 2004
Consulting Solution Architect - Managed Infrastructure Services
• Created technical responses to RFP’s for outsourcing and hosting of computer operations and network services within the Financial Services industry. Produced staffing analysis, network reengineering, project implementation estimates and operational resource requirements for computing environments typically generating $200,000 per month in revenue.
Senior Project Planning Manager - Advanced Technology Service
• Managed team that designed, built and implemented Internet Data Center facilities within company’s legacy data center which saved the operational organization over $60,000 per month in external contract costs Lead team that created internet data center hosting facility; generating over $300,000 per month in revenue. Services included internet, security, system management, managed storage and wide area network management.
ALLTEL INFORMATION SERVICES, Little Rock AR July 1995 - April 2003
Senior Consulting Project Planning Manager - Advanced Technology & Enterprise Network Services
• Directed team of 12 programmers that tested and certified Mainframe Y2K LPAR environment for testing bank‘s core applications. Team recovered 4-month schedule slippage and prevented regulatory fines or potential loss of certification.
• Managed 10 person team that created detail project plan and budget for merging two Vermont based banks with assets over $4 billion. Consolidated data centers networks, branch bank networks, staff and back office functions.
• Initiated project best practices to plan and implement customer care and account management systems for start-up cellular company in Bombay, India. Provided on-site technical support and staff training for CRM and activation applications.
• Planned and coordinated $4.6 million Data Center program requiring architectural, engineering and construction contracts.
• Directed evaluation and selection of data center facilities, environmental systems, security, electrical distribution, UPS, generators, fire suppression, communications and facilities layout of sites in four states.
• Performed technical due diligence of network services on China Construction Bank, the 4th largest bank in China. Developed scope, objectives, statement of work, man-hour and equipment pricing models for proposal to senior executives.
Consulting Telecommunications Analyst – Professional Services
• Created technical responses to RFP’s for outsourcing of computer operations and network services within the Financial Services, Telecommunications, Insurance, and Health Care Industries.
• Lead team that provided managed network services for Department of Defense Military Bank international MPLS network and Network Operations Center services generation over $20 million in revenue.
• Created requirements, design, implementation and operational plan for 300+ node WAN. Provided technical and costing guidance from RFP response, proposal modifications, negotiations, contract award and project planning.
• Technical lead of strategic team that designed network architecture and high-availability infrastructure within an Internet Data Center environment. Created standard product definitions and pricing models for web hosting business unit.
HITACHI AMERICA LIMITED, Brisbane, CA May 1990 - June 1995
Network and Desktop Services Manager
• Performed customer assessments defining IT requirements for business units and consolidated assessment information into design specifications and projects defining overall technical architecture solution along with associated costs.
• Served as leader, facilitator and coordinator for the technical aspects on projects for network and desktop services for five divisions of Hitachi America.
NAVAL FACILITIES ENGINEERING COMMAND, San Bruno, CA July 1986 - May 1990
Industrial Engineer GS896-12 – Western Division Public Works Management Engineering Services Group
• Assisted with Industrial Engineering Management and Productivity Studies on Naval maintenance management organizations. Identified process and productivity enhancements using time and motion studies, process flow analysis and procedural reviews.
• Provided requirements analysis. Application development and implementation for contracts tracking system. Material management. Work package estimation and maintenance management tracking systems.
EDUCATION
LOUISIANA STATE UNIVERSITY, Baton Rouge, LA December 1985
Bachelor of Science – Industrial Engineering
GEORGE WASHINGTON UNIVERSITY, Washington, DC December 1999
Masters Certificate Project Managemen
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