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Customer Service Administrative Assistant

Location:
Florida
Posted:
May 01, 2012

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Resume:

** ****** ***** – P O Box N **** Nassau Bahamas

242-***-****/ 242-***-****

Email: ********@*******.***

Gail L M Hanna

Experience

December 28 2008 - Present

RBC Royal Bank of Canada

Nassau, Bahamas

Customer Service Representative

Proof and Data Entry Clerk

Negotiation of items (monetary and non monetary)

Preparation of drafts, foreign exchange, deposits, ABM cards

ABM, Fast Deposit, Client inquiries and investigations

Sales referral, open and close accounts, new clients

Standing orders, incoming phone calls, sundry and end of day duties

CDU, Central Teller and ASR training.

August 2005-August 2008

DHP Associates

Sandyport, Bahamas

Administrative Assistant

Greeting and assisting Clients

Faxing

Organization and Regular Maintenance of Office Files

Letter and Transmittal Typing

Assisted in preparation of architectural drawings and transmittals

General Office work assistance.

June 2004 – August 2004

Tropical Gelato

Sandyport, Bahamas

Store Assistant

Assisted in food preparation

Serve customers in a timely and professional fashion

Daily cleaning and opening of the establishment

Education

Spring 2010 – Spring 2012

Sojourner-Douglass College

Nassau, Bahamas

Bachelor of Arts – Administration and Management

Ceremony Date: June 10th 2012

Fall 2005 - Fall 2008

The College of The Bahamas

Nassau, Bahamas

Dean’s list – Spring 2006, 2007, 2008.

August 2002- August 2005

St. Anne’s School

Nassau, Bahamas

Graduated with Distinction - Merit Prize

Debate Team – Best Speaker 2004-2005

Examinations

B.G.C.S.E.’s – Pass A-C in Math, English Language, English Literature, French, Biology, Religion and Accounts.

Pitman Spreadsheet Processing Techniques

Essential – First Class Pass

Pitman Word Processing Techniques

Essential – First Class Pass

Pitman Word Processing Techniques

Intermediate – Pass

Pitman Book-keeping and Accounts

Level One – First Class Pass

Pitman Book-keeping and Accounts

Level Two – Pass

Extra Activities

Lynx Flag Football Team

Past Student Council President – Lyford Cay School

Solo Piano: Grade 5 – Trinity School of Music

Saxophone Player

Toastmasters Club #3596

Youth Actors Guild

Adobe Dreamweaver – Web Design: Synergy Bahamas

References

References are available on request.



Contact this candidate