SYED TASHFEEN ASHRAF

*** ****** ***** ********, ** 95035

Cell :510-***-****

Home :408-***-****

Email: cdirca@r.postjobfree.com

OBJECT:

Seeking a Dynamic and challenging Position as a Network Support Analyst or related field, in a firm where I can utilize my technical skills.

PROFILE:

A highly knowledgeable Network Analyst possessing over 8 years experience in satisfying demanding Information Technology business objectives & needs. A master at providing the best-required skills that are catered to understand and fulfill conventional & custom business demands.

EDUCATION:

California State University, Hayward, CA

BS Computer Science, spring 1997

Honors Roll: Dean’s list two semesters in a row.

TECHNICAL SKILLS:

•O/S: Win NT4, Win95/98/2000/2003/XP/VISTA, Nov ell4.11, familiar with Solaris.

•Reporting Tools: Seagate Crystal Report, People Soft SQR, and Oracle.

•Database: Oracle (7x, 8i, 9i), MSSQL.

•Applications: VMware (ESX server3-4.0), ARS 5.12, Remedy ITSM 5.5, PeopleSoft 8.x.

•Other: AutoCAD12, MS Office/Project All versions, VISO, C++.

•Routers: Knowledge of (OSPF, EIGRP, BGP, IGP, TCP/OSI Module, IP SLA, Qos, Network layers, IPver4, IPver6, DHCP, DNS, TCP/UDP, Wireless LAN).

•Switch: Knowledge of (STP, PVST, RSTP, MSTP, EtherChanel, HSRP, VRRP, GLBP)

CERTIFICATIONS:

 CCNA, CCIE R&S written, JNCIA-M, JNCIS-M

PERSONAL STRENGTHS:

* Diligent, Prompt, Quick Learner, Creative, Loyal, Patient, Dependable, Team player.

EMPLOYMENT HISTORY:

Tash Technical Consulting, Self employed (March 2006 – Present)

Network Engineer:

•Involved in Managing, configuring and administrating of Juniper router such as J2320, J2350, J4350 and J6350.

•Managed and contributed to the design, implementation and administration of multiple Branch networks. Contributes in all related project execution, capacity planning and system configuration functions.

•Responsible for the managing and operation of the Corporate infrastructure consisting of approximately 50+ Cisco 3600/2600/1700/800 Series Routers and 120+ Cisco 6500/3700/2900 Series Switches.

•Working with Cisco Core 6509E, Distribution 3620, 3640 and Access Routers 2501, 2620, 2611XM, 2621XM, 2811 and Working with Cisco Catalyst 6506, 3700 & 2900 series Switches.

•Configuration and troubleshooting complex Routing Protocols (EIGRP, OSPF, BGP)

•Participated network integration of technologies through provisioning, installation, testing and operational support of each entity. Designed the WAN/LAN which utilizes Frame Relay circuits, ISDN circuits, DSL circuits, wireless broadband circuits, VPN connections, 802.11b wireless, Gigabit Ethernet, and 10/100 BaseT copper attached devices.

•Overseeing all related project execution, capacity planning and system configuration functions.

•Involved with the network infrastructure, and the planning and design of enterprise local-area/wide-area network (LAN/WAN) solutions. Handling data network issues in and around sites and providing solutions. Configure and maintain the MPLS VPN connectivity between sites.

* Installed and supported Network Design, for new and existing infrastructures

•Configured and installed System virtualization with VMware, of ESX server 1.4 & 3.0.

•Created VM’s, VSwitch, VLAN and taking VM backup including snapshoot.

•Capable of creating Virtual Port, VMhba and LUN as needed.

•Directed and experienced on different system backup strategies, (e.g. VERITAS Legato).

•Coordinated timely and reliable system backups as well as monitor system capacity and performance.

•Maintained disaster recovery planning and documentation.

*Performed Data backup including daily, weekly and monthly as needed.

*Supported desktop, server environment and Break fix resolution.

•Installed and configured DLT Backup drive on server.

*Worked with Virtual Private Networking and Remote Access.

*Performed Software installation - anti-virus, anti-spam, firewall, OS-upgrade, email applications, IT infrastructure and network upgrades.

*Obtain strong PC desktop/laptop and printer troubleshooting skills.

*Involved in Project Management for network Implementation.

*Resolved problem using phone, remote as needed.

*Performed in Hardware Support including Setting up new equipment - servers, desktops, printers, networking

ChartOne Inc. Health Care Services, San Jose CA (January 1999 – December 2005)

Software Security Engineer:

System Administration/Technical Support:

* Provided Technical support on phone, onsite and in-house as needed.

* Performed imaging process implementation for disaster recovery.

* Installs and maintains LAN communication hardware, and printers.

* Monitors LAN security and network performance.

* Implemented LAN policies, procedures and standards.

* Documentations for installation, use and solving problems of LAN communications hardware and software.

* Strong Trouble shouting skill for S/W and H/W.

Strong GHOST images skill for creating and installing.

* Installed, configured, managed, supported and created VPN account on customer Workstation.

* Skilled in solving problem using dial up, Carbon Copy, Pc-anywhere, vnc, terminal services, remote desktop and Net-meeting.

* Strong Knowledge of Hardware support, including configuration, Installation.

Performed technical presentation for new application or projects.

•Installed and configured Remedy and People Soft Applications.

•Installed and configured backup software as needed.

* Configured Schedule for daily, weekly and monthly backup.

Technical Trainer:

* Strong End Users Training Skill.

* Trained entire IT team during Go live of PeopleSoft and Remedy Helpdesk Projects.

* Capable of Creating and Providing User manual during Training session.

* Trained over 500 Users for PeopleSoft FIN and HR during implementations.

* Provided Phone and online support using net-screen and Net-meeting for end users.

* Provided Support and train Users for Crystal, Remedy and PeopleSoft reports.

* Created User Manual for Installation, Administration and End Users.

PeopleSoft Security:

* Responsible of installing PeopleSoft client for end user, Hospitals and Private Clinics.

* Provided support to end Users and Hospital and help them connect with People soft.

* Maintaining security on a department tree level.

* Permitted users to view the pages and reports based on their dept tree.

• Managed user’s access across multiple categories.

* Experienced with Application Designer, People Code, Application Engine, Workflow, Process Scheduler, Security, Query and Tree Manager.

* Managed raw level security based on Department tree.

* Created and managed new roles for departments as needed.

Remedy Implementation:

* Installed and customized Skill for Remedy Server.

• Performed complete Remedy Administration including, user access, license clean up, bug fixing, import and export data, backup.

* Configured MS Exchange with remedy email server.

• Provided Detailed Documentations for the development, testing & production environments

• Completed Upgrading from ARS 4.5 to 5.1.2. and Installed 5.5 (SLA module).

• Configured Email/Paging notification.

Headway Technology, Milpitas CA (June 1995 – August 1998)

Network Support Analyst:

* Familiar with file system such as FAT, FAT32, NTFS and DOS.

* Strong PC desktop/laptop and printer troubleshooting skills.

* Responsible to create and manage local and group users accounts as needed.

* Experienced in implementing a NT workgroup end-to-end solution.

* Responsible of configuring protocols and protocol bindings.

* Able to configure Proxy server 2.0.

* Responsible of taking and monitor tape backup.

* Responsible of tuning proxy 2.0 and NT 4.0 server/ Windows 2000.

(References will be provided upon request)

Contact this candidate