Consulting Director

Summary

Consulting professional with sixteen years of international experience within the technology and software application industries. Draws on strong technology background and a proven track record of value added cross-industry accomplishments in the Caribbean and Latin America. Core strengths include planning and consulting, project management, business development and operations. Career experience includes direct experience working with top level executives developing and securing business partnerships as well as performing situation analysis, designing and implementing software solutions. Strong relationship building skills at all levels.

Experience

OTERO & ASSOCIATES CONSULTING December 2010 – Present

Otero & Associates Consulting is Puerto Rican based company, which provides consulting services for application and technical solutions in private and public sector.

Consulting Director December 2010 – Present

Head of consulting line of business for Miami, FL, Puerto Rico, and Caribbean region. In charge of consulting P&L, planning, budgeting, business development, staffing, solution design and positioning, negotiating and directing ERP, CRM, HCM, BI, Integration projects.

ORACLE CORPORATION January 2007 – November 2010

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers, $21B in annual revenue, 105,000 employees, representing a variety of sizes and industries in more than 145 countries around the globe. Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system.

Senior Consulting Director, Oracle US June 2009 – November 2010

Head of Consulting line of business for Caribbean, Central America and North Latin America region. Managed Consulting line of business by planning, organizing, selling, directing and controlling work activities of staff within delivery and sales teams.

• Fiscal Year 2010 Revenue overachievement of $26.4MM; 112% over budget and 19% margin. Results were best results for both revenue and margin in the region.

• Fiscal Year 2010 Consulting sales achievement of $29.3MM; 100% of budget.

• Ensured effective pursuit and completion of profitable consulting engagements while selling Oracle capabilities and assuring referenceability.

• Worked successfully with other teams, line of businesses and partners.

• Developed target business plans to consistently meet client’s needs.

Senior Consulting Director, Oracle Caribbean January 2007 – June 2009

Responsible for Caribbean and Central America Consulting region. Managed Consulting Delivery line of business by organizing, directing and controlling Oracle projects execution and consulting staff practice.

• Fiscal Year 2008 Revenue achievement of $9.9MM; 84% of budget and 24% margin.

• Fiscal Year 2009 Revenue achievement of $8.0MM; 78% of budget and 20% margin.

• Executed business plans to consistently meet client’s needs.

• Completed profitable consulting project implementations, assuring referenceability.

• Led the delivery organization to create a vision aligned with Oracle’s strategic intent.

• Worked successfully with other teams, lines of business and partners.

• Displayed a working knowledge of software implementation and hardware.

SAP January 1998 – January 2007

SAP is the world's leading provider of business software with $14.3B in annual revenue, 48,000 employees, delivering products and services that help accelerate business innovation for customers in more than 120 countries. SAP applications provide solutions – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.

Consulting Manager - Puerto Rico and Caribbean September 2001 – January 2007

Consulting Manager - Peru January 1998 – September 2001

Head of Caribbean Consulting line of business and Peru Consulting and Education lines of business. Responsibilities included opportunity identification, high quality proposals elaboration, new business generation, services portfolio positioning and selling, and successful execution of SAP consulting projects.

• Recruited and managed high qualified SAP consulting team.

• Executed project reviews and SAP consulting implementation projects in several industries and SAP solutions.

• Supported all SAP lines of business including Licenses, Presales, Education, Finance and Support.

MEKANO September 1995 – December 1997

Consulting firm which provides services to support technology information adoption for its customers, increasing their productivity and allowing them to align technology with their strategy and objectives.

Project Manager and Senior Consultant September 1995 – December 1997

Responsible for the execution and implementation of projects for J.D.Edwards application software, and for customizing the software to meet customer needs and business requirements.

• Established J.D.Edwards Peru consulting practice through recruitment and training of consulting team.

• Implemented multiple J.D.Edwards projects within Chile and Peru.

• Supported pre-sales activities during sales cycle and enforce effective implementation through customer trainings.

SOLEX August 1994 – September 1995

Chile-based company which provides consulting, solutions developments and implementation for the Information Technology sector.

Project Engineer August 1994 – September 1995

Responsible for analyzing, designing and developing expert systems, endorsed by Pontificia Universidad Catolica de Chile.

• Developed and implemented an expert system for manufacturing planning optimization.

• Provided support and implementation activities for multiple projects within Chile.

Education

• ESAN, Peru - Business Administration Graduate School. – 2000.

MBA – on hold due to relocation to Puerto Rico.

• University of Tarapacá, Chile - School of Computer Science 1988 – 1994.

Engineer in Computer Science and Informatics, Bachelor of Engineering Science – 1994.

Awards

• Graduated as top student of the Engineering School at University of Tarapacá.

• SAP Winners Circle 2002 and 2005 – Consulting Top Performance Award.

• Mekano’s Employee of the year 1996.

Professional Skills:

• Proficient in team leadership, coaching and management roles.

• Experience in both functional and matrix organizations.

• International experience in over 20 countries throughout the Americas.

• Ability to negotiate and to influence, developing long-term business relationships.

• Excellent interpersonal, organizational, problem solving and analytical skills.

• Balanced proficiency in advanced technical skills, functional knowledge, client consultative skills and operational management experience.

• Dynamic, detail oriented, pro-active, self-driven, results oriented, ability to work under pressure.

• Fluent in English and Spanish.

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