Bilal Al Tememi
*** *.**** ******, ***. #*, Lancaster, PA 17603
*****-******@*******.***
OBJECTIVE
To find an IT related position where I will be able to utilize my experience, technical skills and education and where I can learn and grow.
EXPERIENCE
Job Developer, Case worker, Interpreter
Working with the Lutheran refugee service (Resettlement agency) 4/2011 - Present
Production Line Tyson food New Holland 12/10 - 4/11
• Worked the AFIS production line department.
Senior Technical Support Engineer: Proctor & Gamble 4/09 - 8/10
• Managed and administrated: Server 2003, Active directory, DHCP Protocol, Group Policy, Maintained PCs and Laptops (HW&SW), Printers, MS Office 2007
• Trained the Helpdesk System Administrator
• Reduced the purchasing budget for printer cartridges by 50% by biding with three suppliers.
• Opened 8 retail stores in different part of Iraq and installed Attendance Software and Fingerprint device for in all of them.
Linguist: EODT USA Private Security Company 8/08 – 3/09
• Provided Translation Services for US Army in Iraq;
• Ensured that all local national visitors to FOB Falcon were treated with respect and processed in timely manner (processed 200 visitor daily)
• Coached and monitored new linguists through US Army Force protection SOPs and daily badging process.
• Provided the US Army Officers with orientation and cultural awareness training on Arabic people and cultures
IT Installer, Surveillance and Control Systems: MASS 7/03 – 7/07
• CCTV surveillance, access control, intruder alarm integration system: by installing,
• maintaining, upgrading and troubleshooting all above systems
EDUCATION
• B.Sc. in Software Engineering 2003-2007
• IT Degree
REFERENCES
• Available Upon Request