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Customer Service Medical Assistant

Location:
VA, 23608
Posted:
August 12, 2012

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Resume:

Trina Thompson

*** *********** *****

Yorktown, Virginia, 23693

757-***-**** / ccstze@r.postjobfree.com

Career Objective: Seeking a challenging position as a Certified Medical Assistant, where I can utilize my administrative and clinical skills as well as my customer service skills.

SUMMARY OF SKILLS

Administrative Clinical

Billing and Coding CPR

Answering telephones CNA/CMA

Filing Vital Signs

EMR Patient Care

Scheduling Urinalysis

Office Equipment Dermal/ Veinpuncture

EDUCATION

Centura College, Newport News, VA February 2010- October 2011

Associate’s Degree in Medical Assistant

Medical Careers Institute, Newport News, Va. June 2009- December 2009

Pursued coursework in Practical Nursing

Thomas Nelson Community College. Hampton, Va. August 2005- May 2009

Pursued coursework toward Medical Office Administration and Special Education.

EXTERNSHIP

Hope in Home Care, Newport News, VA September 27, 2011- October 20, 2011

MA

Responsibilities included: Providing excellent customer service skills, answering multi-line phones, multi-tasking, filing weekly aide records in the patients chart, creating new charts for new admits and creating word documents and spreadsheets on excel.

WORK EXPERIENCE

Hope in Home Care, Newport News, VA October 24, 2011 - Present

Administrative Receptionist/ LPN Scheduler

Responsibilities included: Providing excellent customer service skills, answering multi-line phones, multi-tasking, cash handling, filing weekly aide records, auditing charts, discharging patient charts, creating word documents and spreadsheets on excel, assisting with payroll and creating an master schedule for the LPN employees.

Consulate Healthcare, Williamsburg, VA June 2010- December 2011

CNA

Responsibilities included: Providing patient care including bed, bath, toileting and etc, monitoring vital signs, setting up meal trays, and documenting food / fluid intake.

Great Wolf Lodge, Williamsburg, Va. November 2006- May 2009

Cub Club Attendant

Responsibilities included: Providing excellent customer service skills, inventory management, and cash handling, creating word documents and spreadsheets on excel.

Target, Newport News, VA April- September 2006

Cashier, Guest Service Attendant and Photo Lab Tech

Responsibilities included: Providing excellent customer service skills, inventory management, cash handling, and processing pictures.



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