System Administrator , IT specialist , Helpdesk Professional

HIGHLIGHTS OF QUALIFICATIONS

•**+ years experience in IT consulting , troubleshooting and hardware/software installation.

•Hands on Technical service, Helpdesk and IT management.

•DCSE (Dell Certified Systems Expert)

•24/7 Data-Center Computer Operations.

•Commercial/Residential Wireless Network Installation. (WWAN)

•Strong organizational and project management , presentation and sales skills.

•Excellent people and communication skills.

•Excellent Customer Service/Interpersonal skills.

•Accurate, consistent attention to detail. Superb multitasking abilities.

•Professional Data Recovery, Graphic Video Editing & Logo Design & Optimization.

•Customization & Modification of high tech lab servers and commercial systems.

•Advanced knowledge of server and desktop hardware. Data migration and deployment concepts.

•Experience with ordering equipment / inventory management.

Education:

Mustafa Kemal University, Hatay, Turkey (2 years)

Computer Programming & Software Development 2005

Cukurova University Adana, Turkey (2 years)

Computer Technoligies & Programming 2001

Hatay Anatolian Technical High School (4yrs tech school)

Computer Hardware & Software 1996-2000

*Currently studying to become Microsoft Certified System and Database Engineer here in USA.

Related work experience:

2010: Currently employed by Peak Systems INC. as a “Lead Tech”

2010: Recently led the nationwide DELL-UBS Project in “Fox Tower” Portland,OR. Ref: Available.

Primary duties & responsibilities:

Deployment project of 139 Systems

Leading / Supervising of 56 Techs

Managing & Mentoring of a group of system specialists on commercial deployment / data migration projects.

DURATION: From 5/10/2010 To: Current Final Wage: $20/hr

9 years as a System specialist & Tech care in Data-Center Inc. / Turkey

Primary duties & responsibilities:

Project Management & Coordination

System Speciality

Helpdesk , IT Consulting, Technical Care,

Customer Service & Sales, Inventory

DURATION: From: 1/1/1996 To: 12/1/2004 Final Wage: $18/hr

1 year management with DataProtect Computers in Vancouver, Wa : Ref: Elizabeth Barnes (INTEL Corp)

Primary duties & responsibilities:

IT Consulting, Technical Care,

Customer Service & Helpdesk

Sales, Inventory management

System Specialist

DURATION: From: 1/1/2009 To: 1/1/2010 Final Wage: $25/hr

On site work experience & skills:

Commercial deployment project and supervising experience of 56 technicians.

Dell Certified DMS Client Soft Skill Customer Service Experience

Experience with hardware & software testing benchmarking and QA testing and PCBs.

Ability to both manage and mentor others.

Application Systems & On Site Service, Sales, and Installation experience.

Servers and individual terminal concepts: Troubleshooting and resolving hardware/software conflicts while improving speed, reliability and efficiency of operation when needed.

TECHNICAL SKILLS

Web/Internet Design & Operations (HTML)

Performed problem-solving issues , custom web design & e-marketing/trading.

Quality Tests of Pc hardwares , PCBS. Experience w/ security systems, servers, web sites and networks.

Professional tune-up, Removal of spy-ware , add-ware, malicious trojans & viruses, Renewal of OS’s.

PC HARDWARE:

CPUs, GPUS, Intel, AMD, Motherboards, Overclocking, Professional tune-up, build up, set up. IDE,SCSI,ATA/SATA,PATA, PCI-E, ISA devices, memory, network printers, scanners, sound cards, universal power supplies, I/O ports, IRQ settings, jumper settings, fiber optic cabling, NIC’s , hubs, bridges, switches, routers, RJ-45-46 cabling, print servers, network storage devices, backup devices, WWAN/wireless network equipments.

SOFTWARE: Windows 7, Windows Vista, Windows XP, , Windows 9x,Me, 2000, Windows 3x, Windows custom and modified versions. MSDOS, NT Workstation, NT Server 3.5/4.0, UNIX, Linux (Ubuntu, Suse, Redhat and Mandrake)

Microsoft Office 2007, 12,LAN &WAN Network Services.

* Strong understanding of network Protocols: TCP/IP,IPX/SPX,DHCP, DNS, SSL, SMTP, HTTP, VOIP,Netbeui, Telnet, FTP, SMTP,POP3,SNMP Ethernet, Client Server Concepts

Programming Skills:

Programming: C, MS QBASIC, GW-BASIC,TURBO PASCAL 7.0, and Visual Basic.

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