Customer Service Data Entry

Ashley Shabazz

**** **** ******** *******

Stone Mountain Ga 30083

Phone: 404-***-****)

Offering several years of experience, which includes Admin Asst/ Receptionist / Data Entry/ Customer Service? Also Experience Answering multi-phone lines, typing (55-60 wpm) Data Entry (9,000 - 10,000 kph) 10-key by touch, Experienced in performing comprehensive interviews and supervision of staff.

Work History:

May 2003 - February 2012 Excalibur Imports (Admin /Receptionist)

Assisted Clients through an accurate assessment of needs. Answered multi-phone lines, typed correspondence business letters, and maintained filing systems. Also performed comprehensive interviews, trained and supervised staff.

Coordinated complex schedules, compiled monthly reports and handled orders with attention to detail.

June 1998 - April 2003 Answer Bay Area (Data Entry/ Customer Service)

Answered Incoming calls in a call center environment, inputted customer data into data base, while routed and dispatched calls. Assisted supervisor with weekly, monthly and year ended status reports.

July 1986 - March 1991 National RX Services (Data Entry Operator)

Imputed customer data into data base, while giving light customer service in a accurate, but timely manner. Also managed to meet quotas and deadline on time.

Skills

Proficient in all Microsoft Software – Word. Word Perfect, Power Point, Outlook, Lotus Notes

Education

Chamberlain High School Graduate

Hillsborough Community College (1 Year)