Professional SUMMARY
Steven (Hak Joon) SUNG, PMP
Los Angeles, CA 90042
*********@*****.***
• Highly motivated and effective as Sr. BSA / Project Lead with proven strengths and detail oriented IT
professional performing tasks like gathering business requirements, requirement analysis,
documenting functional design specifications, system test coordination (User Acceptance Testing)
and cut-over planning for go-live implementation, with consistent record of experiences, promotions and
increased responsibilities as Sr. Business System Analyst and IT Project Lead.
• 8 years specialized and focused on business system analysis with process modeling and use case
analysis experience implementing & supporting large scale enterprise class software client-server
applications including large and mid-range environment like AS/400 and SAP(R/3).
• Graduated with a double bachelor's degree in Management Information System and Business
Administration with active PMP (by PMI) and Six Sigma (Green belt) Certification. Adhered actively
with BABOK 2.0 Guide published by IIBA as Sr. BSA practitioner.
• Extensive experience in all phases of SDLC (Software/System Development Life Cycle) of the project
lifecycle from initiation, system concept development, planning, requirement analysis, design,
development, unit and integration testing, implementation, operation and maintenance using and
applying with standard concepts, practices, and procedures of PMBOK Guide published by Project
Management Institute(PMI) as active PMP certification holder.
• 2 years and half as IT Project Leader & Sr. BSA in e-Procurement System of Costa Rica (Java/Oracle
platform)
• 6 years in SAP R/3 Material Management module as Sr. BSA/Project Lead for SAP R/3 4.6c version and
completed 2 full cycles SAP implementations for MM module
• Very familiar with methodologies like Waterfall, Agile(Scrum), ASAP(SAP) and UML 2.0 for object
oriented analysis environment.
• Responsible for Implementing critical customer enhancements to improve business processes and
compliance
Experience
May, 2009 SAMSUNG SDS AMERICA INC. (USA) New Jersey, USA
~ May, 2012 Manager / Sr. BSA
Sr. Business Process Analyst/Consultant of Electronic Payment Module for E-Procurement
System Implementation for Digital Government of Costa Rica (during 2 years and 3
months) with following tasks and responsibilities;
Gathered requirements and articulating business processes
o
Mapped business process to the software product
o
Provided Gaps Analysis (AS-IS / TO-BE)
o
Wrote functional design specifications
o
Presented proposed solutions to clients to facilitate user acceptance
o
Liaised between business users and development/technical team
o
Worked together with project manager and customer to prioritize developments
o
Troubleshooting design and implementation issues during analysis, development and
o
implementation phase
Project Leader of E-Procurement System (based on Java Platform and Oracle)
Implementation for Digital Government of Costa Rica;
Prepared and presented project charters to explain the projects implementation.
o
Managed, monitored, tracked and provided status reports in terms of project-related with WBS
o
plan on timely manner.
Established project management procedures for all project phases from Initiation, Planning and
o
Design, Execution, Monitoring and controlling and Closing with SDLC environment included
Waterfall and Agile Methodology
Sr. Business Process Analyst for Open Standards Fare System Pilot Project analyzing
initial scope and providing detail process and requirement analysis with high level
functional design guidelines for initial analysis and planning perspectives
July, 2008 ~ PROJECT MANAGEMENT INSTITUTE (NOTE: THIS IS NOT EMPLOYMENT RECORD)
April, 2009 Preparation for PMP certification test
Obtained the PMP certification on December 31, 2009
May, 2002 ~ San Diego, CA
SAMSUNG SDI AMERICA INC. (USA)
Jun, 2008 USA
Acting Manager / Sr. BSA
Performed as Sr. BSA/Project Lead for implementation and modification of SAP R/3(MM)
with following tasks and responsibilities;
Worked on requirement management to elicit and refine high level and detail level business
o
requirements
Identified, analyzed, defined, and documented detailed requirements to support business
o
objectives and functional design specification.
Collaborated with user experience, development, and QA teams throughout the SDLC lifecycle
o
Identified and documented functional workflows, Use case diagrams, Sequence diagrams,
o
Context diagrams, State diagrams, Activity diagrams, ER diagrams, etc
Participated in the analysis and definition of functional and non-functional designs and
o
providing solutions for an efficient system
Ensured any issues between cross functional teams are tracked and resolved
o
Performed Data Analysis and document Data Flow Diagrams
o
Documented Test Cases, Use Cases or User Stories
o
Supported Testing efforts
o
Project Leader and Sr. BSA for coordinating EDI/MRP project (e-Buy) with vendors using
Six Sigma Methodology.(DMAIC)
Improved and Designed the procurement process in Raw Material/Spare Parts/Machinery
and Steel parts and invoice verification process using SAP R/3 (Module MM)
In charge of different Web Intranet-Systems and Applications related with supply chain and
logistics process assisted for the Setup and implementation for new supply - procurement
information systems (e-procurement/sustainable system)
Analyzed and designed several reports for top management related with
procurement/purchasing material status (Data warehouse)
Coordinated and Implemented for new procurement systems and procedures and
improvement of procurement strategies and material control process/system
Implemented and Analyzed of long-term Forecast system for procurement/purchasing
activities.
Assisted on Information System Projects in coordination between business users/technical
team and S. Korean counterparts
Served as primary contact and liaison with Headquarter(Korea) for IS and Procurement
related matters
Jun, 2001 ~ ATOS ORIGIN CONSULTING Buenos Aires,
Jan, 2002 BAAN IV Programmer Analyst. (BAAN Service Line) ARGENTINA
Managed and developed applications for Finance and Distribution modules in different projects
working for PHILIPS. Co.(Argentina, Chile and Paraguay), EMPLAST Co. and FAGOR
Co.
Feb, 2000 ~ WAL MART ARGENTINA Buenos Aires,
Jan, 2001 Sr. Business System Analyst. (Information System Division) ARGENTINA
Project Leader for EDI Orders and Invoicing System. Analyzed and set up 70 vendors for
the automation and integration between EDI and back-office application. During one month
trained at Wal Mart Home Office (Bentonville, Arkansas).
Implementation of Bnexus/Microsoft – B2B for EDI project
Analyzed and Designed Invoice Centralized Process for enhancing the Invoicing application
system. Analyzed cost-effect and impact comparing the actual process with new centralized
process.
Analyzed and Designed Data warehouse for Marketing department and Divisional buyers.
Analyzed the local needs according to requirement of Wal Mart USA for the Local Home
Web-Site implementation project.
Input automation and Implementation for Daily Sales Reports in 11 stores. Developed with
Ms SQL server 7.0 and VB 6.0
Sept, 1997 ~ ACCENTURE (formerly known as Andersen Consulting) Buenos Aires,
Jan, 2000 ARGENTINA
RPG Programmer Analyst. (Business Process Management)
Developed and maintained different programs in RPG/400-ILE, AS/400. Three years
experience working for Repsol -YPF (most important Energy Company in Latin America and
Argentina).
In charge of Incident/Change Management for RPG objects (including DB components)
Designed interfaces in AS/400 and SAP(FI-CO)
Programmed in RPG-CL/400 for integration in AS/400 and SAP. Account
Receivable/Payable Module.
Administrated and maintained of physical and logical tables in AS/400-DB2
Programmed in RPG/400-ILE and CL/400
Programmed in ABAP/4 for different reports in FI-CO Modules
Programmed in LANSA(4GL) for different programs in Invoicing Module
Intranet/Extranet Project for updates the Item main table
Jan, 1995 ~ KOREAN ASSOCIATION IN ARGENTINA / A.C.E.A Buenos Aires,
Aug, 1997 Business System Analyst. ARGENTINA
Developed and organized the database of associates and programs. Worked to maintenance
this Dbase in the Administration department.
Developed and designed the database and programs for updates the Accounts Receivable
/Accounts Payable.
Languages Fluent in English, Spanish and Korean
Certification PMP certified by Project Management Institute
Six Sigma (Green Belt – Samsung SDI Internal Course)
Computer Programming Language; RPG/400-ILE, CL/400, SQL/400, Baan Tools IV, Visual Basic 6.0 and
C/C++
Skills:
Operating System; AS/400, Unix, Linux and Windows.
Web Platform: Java (JSP), HTML, XML
ERP System: SAP R/3 and Baan IV
Data Base; Oracle 10, MySQL 5.0, DB2/400 and Access.
Methodology: Waterfall, Agile(Scrum), ASAP(SAP) and UML 2.0
Microsoft Office 2007: Word, Excel, Power-point, Ms-Project, Visio, etc.
Tools: JIRA, Confluence, HP Mercury Center, Enterprise Architect
Education UNIVERSITY of BUENOS AIRES Buenos Aires,
March, 1993 ~ Bachelor of Science in Management Information Systems. December 1999 ARGENTINA
Dec, 1999 Bachelor of Business Administration. July 1999