Customer Service High School
Resume:
ORXAN MAMUTOV
BRONX, NY 10467
Phone: 646-***-****
E-Mail: ********@*****.***
Summary
Customer service professional dedicated to effective team management and customer satisfaction and leads diverse teams to achieve company goals and dedicated to employee development. Flexible and excels in a fast-paced environment looking for a position with growth opportunities. Familiar with cash and food handling procedures. Possesses strong communication and time management skills.
Highlights
Adherence to high customer service standards
Conflict resolution techniques
Skilled trainer
Excellent time management skills
Effective problem solver
Effective workflow management
Customer-focused
dedicated to proper procedures and cash handling methods.
Fluent in macedonian
Fast and efficient service worker
Late-night shift availability
Ability to build strong customer
Ability to report equipment repairs
Food Handler certificate
Cash-flow report generation
Exemplary customer service
Friendly and enthusiastic
Friendly and enthusiastic
Gregarious and positive personality
Gregarious and positive personality
Excels at upselling
Comfortable standing for long time periods
Point of Sale (POS) system operation
Point of Sale (POS) system operation
Reliable team worker
Reliable team worker
Reliable team worker
Inventory management proficiency
Inventory management proficiency
Experience
May 2005 to September 2012
starbucks coffee company Manhattan, NY
lead shift supervisor
As a lead shift supervisor I overlooked and maintained company policies and procedures were followed correctly all while still providing world class customer service. i have helped Cross-trained and backed up other customer service managers and teach them starbucks policies and procedures. covering workers hours when needed in peak periods also maintained a workflow to provide best customer flow and flow of business.
January 2000 to Current
A.J. CLARKE REALESTATE BRONX, NY
SUPERINTENDANT/PORTER/ENGINEER
maintained and cleaned building, renovating apartment making them ready for new tenants. maintained bolier room for heat during winter season. Adhered to tenats complaints and resolved their dwelling issues either by myself, or by calling professionals.
January 2000 to Current
A.J. CLARKE REALESTATE BRONX, NY
SUPERINTENDANT/PORTER/ENGINEER
maintained and cleaned building, renovating apartment making them ready for new tenants. maintained bolier room for heat during winter season. Adhered to tenats complaints and resolved their dwelling issues either by myself, or by calling professionals.
Education
2005 high school of graphic communication arts Manhattan, NY
High School Diploma photography and arts desin
2005 high school of graphic communication arts Manhattan, NY
High School Diploma photography and arts desin
2005 high school of graphic communication arts Manhattan, NY
High School Diploma photography and arts design.
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