My Casino Resume
Resume:
Lauren M. Schexnayder
***********@*****.***
Objective:
To obtain an interesting and rewarding career in the gaming/customer service industry by utilizing the skills I have acquired in my personal and professional journey to carry on the mission of this company.
Education:
Sowela Technical Community College. Lake Charles, Louisiana. January 2008-Present. Anticipated Associate of Applied Science anticipated December 2009.
Lamar State College. Oraange, Texas. January 1998-February 1999. 32 hours earned towards Bachelor of Science in Nursing.
Washington-Marion Magnet High School. Lake Charles, Louisana. Diploma received May 1994.
Other Skills:
Basic Computer Technology Certification received July 2004
Experience:
Leading Health Care
2802 Common St
Lake Charles, Louisiana 70601
Personal Care Attendant
January 2008-Present
Supervisor: Shannon Rider 337-***-****
Salary: $8/h
Duties:
Supports clients with disabilities to live independently in the community.
Meet or exceed client expectations.
Contribute to all aspects of clients' activities of daily living.
Document clients progress as dictated by care plan.
Transport non-ambulatory clients using wheelchair, and assist ambulatory patients to walk.
Federal Emergency Management Agency
2750 Power Cenre Pkwy
Lake Charles, Louisiana 70607
Recertification Advisor
November 2005-January 2008
Supervisor: Judy Williams 337-***-**** (office no longer open)
Salary: $46,542 (based on a 40 hour work week).
Reason for leaving: To pursue education
Duties:
Acted as Deputy Housing Officer in the absence of Deputy Housing Officer.
Provided support to the Housing Officer.
Assisted in supervising housing cell which consisted of 20 staff members.
Attended meetings and conference regarding housing goals.
Collaborated with Mobile Home Operations team to generate a plan of action to best suit our housing mission.
Worked proficiently to provide necessary information in a timely manner to ensure housing eligible applicants were housed in a timely manner.
Integrated files to an existing database to improve overall effectiveness..
Provided superior service to both clients and partners.
Researched applicants files to determine continued housing eligibility.
Scheduled site visits to observe progression of work towards permanent housing goals.
Performed Move Out Inspections (90-13, MOI's) when necessary.
Referred applicants to our in-house Voluntary Agency Liaison (VAL).
Interacted closely with in-house Contracting Officer's Technical Representative to ensure deactivations were timely and the causes for cancelled work orders were investigated.
Maintained a database which tracked all commericial parks in our jurisdiction along with applicants' names, registration numbers, lot numbers, bar codes, Vehicle Identification Numbers, and how many times the unit has been occupied. This database also noted the units status (ie. occupied, Ready For Occupancy, Clean and Make Ready or maintenance needed, etc)
Answered questions regarding site availabilty and when deactivtions and/or Clean and Make readys were requested.
Identify housing eligible applicants and forward them to housing scheduler.
Serve as a liaison between Mobile Home Operations team and the housing scheduler.
Horseshoe Casino
711 Horseshoe Blvd
Bossier City, Louisiana 71111
Table Games Floor Supervisor
September 2003-April 2004
John Razure 318-***-****
Salary: $42,000
Reason for leaving: Pregnancy complications.
Duties:
Consistently exceeded guest service goals.
Collaborated with superiors and subordinates to identify and resolve problems.
Supervised the operation and efficiency of various casino table games.
Encouraged subordinates to exercise professionalism and superior guest service
Executed daily operations of opening and closing casino table games.
Maintained player rating cards.
Provided complimentaries at guest request.
Demonstrated the ability to work with interruptions and perform multiple tasks.
Demonstrated the ability to deal with problems requiring initiative and good judgment.
Isle of Capri
100 Westlake Ave
Westlake, Louisiana 70669
Casino Dealer
June 2002 to September 2003
Supervisor: Mike Ahlers 337-***-****
Salary: $30,000
Reason for leaving: Relocated for higher salary.
Duties:
Consistently met or exceeded guest service goals.
Ability to work with interruptions and perform multiple tasks.
Ability to deal with a number of problems requiring initiative and good judgment.
Exchanged paper currency for playing cheques.
Ensured wagers were placed before cards were dealt and roulette wheel was spun.
Collected losing bets and paid winning bets.
Isle of Capri
151 Beach Blvd
Biloxi, Mississippi 39530
Casino Dealer
March 2002 to June 2002
Supervisor: Bob Llambias 228-***-****
Salary: $30,000
Reason for leaving: Transferred to different property.
Duties:
Same as above.
Imperial Palace
350 Bayview Ave.
Biloxi, Mississippi 39530
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